Job Description:

Job Title: Youth Residential Office Manager

Location: Jefferson City, Missouri

Department: Youth Residential

Employment Type: Full-time, 40 hours per week, Monday-Friday

Job Summary: Join our compassionate and collaborative team at Burrell Behavioral Health, where you will play a vital role in enhancing the efficiency and functionality of our youth residential services. As a Youth Residential Office Manager, you will be responsible for developing ways to improve efficiency, keeping the office functional, and maintaining an organized and pleasant working environment for team members and persons served. We are looking for someone who is adaptable, takes initiative, and can establish effective relationships with clients and coworkers.

The Youth Residential Office Manager position offers…

• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost

• Career Advancement & Wage Growth - Grow in your career with great opportunities for upward mobility and added income

• Comprehensive Training - Learn and develop skills with our robust on-the-job training

• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagement

Key Responsibilities:

• Correct any file/charting deficiencies within the appropriate time frame.

• Facilitate screening on phone or face-to-face and complete intake paperwork to include face sheet, release of information, and financial information.

• Complete census information and provide hiring managers with support to onboard new hires.

• Coordinate with the billing department to ensure all admissions, transfers, and discharges are completed within designated timeframes.

• Review group logs when indicated and submit to appropriate parties in a timely manner.

• Offer administrative support to clinical staff in completion of letters, forms, and monthly summaries.

• Maintain positive, professional relationships with referral sources, clients, and coworkers, adhering to the Code of Ethics and agency policies.

• May supervise team members and complete other duties as assigned.

Education, Experience, and/or Credential Qualifications:

• Graduate from an accredited college or university with a Bachelor’s Degree in business management, administration, health management, or a closely related field; or a High School education with four (4) years of experience in office duties and management.

• Excellent verbal and written communication skills.

• Ability to prioritize tasks and manage multiple responsibilities while meeting deadlines.

• Advanced computer skills in Word & Excel.

• Knowledge of confidentiality laws related to treating mental illnesses and substance abuse.

• Attentive to detail and extensive knowledge of policies, procedures, and regulations of the program.

Supervisory Requirements:

• Communicate the strategic direction of the organization and encourage participation by all team members.

• Provide leadership and guidance to all aspects of the department.

• Involve appropriate team members to achieve goals.

• Handle difficult situations directly with respect and appropriate discretion.

• Champion change and effectively manage the implementation of new ideas.

Employment Requirements:

• Successful completion of background check including criminal record, driving record, abuse/neglect, and fingerprint check.

• Completion of New Hire Orientation at the beginning of employment.

• Current driver’s license, acceptable driving record, and current auto insurance.

Physical Requirements:

• ADA Consideration - Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, or pull objects.

• Sedentary work involves sitting most of the time but may include brief periods of walking or standing.

Brightli is on a Mission: At Brightli, we are dedicated to changing and saving lives. Join us in our mission to provide compassionate care and support to those in need. If you are ready to make a difference, we encourage you to apply today!

We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.

Preferred Family Healthcare is a Smoke and Tobacco Free Workplace.