ABOUT THE POSITION
The Workplace Operations Coordinator is responsible for day-to-day interactions with various employees, contractors, and vendors regarding facilities projects throughout VHB’s Northeast and Mid-Atlantic the region. Within this fast-paced environment, this position must handle multiple service ticket requests and assignments and meet designated deadlines with great attention to detail and capital expenditure. Projects may also include coordinating minor construction, renovation, and preventative maintenance activities.
With this opportunity comes the responsibility of keeping our locations fully functional. It also requires providing the Workplace Operations Manager with input in the planning and design of preventative maintenance programs. This position requires exceptional communication and organizational skills, frequent travel, a flexible schedule, and the ability to work with a variety of internal and external stakeholders and suppliers.
Responsibilities
Act as primary contact for operational facility issues and requestsConduct routine facility inspections to determine areas for serviceTravel to offices within the region, occasionally require overnight stayCoordinate and assist in departmental and employee movesProvide hands-on support for basic maintenanceEngage approved vendors as needed to complete repairs for electrical, plumbing, HVAC and other mechanical systemsEngage necessary internal departments such as IT Services, Building Technologies, and Corporate FacilitiesEnsure timely follow up and work order completionProvide backup to manager for all sites as necessaryPerform other functions as assignedSkills and Abilities
Ability to travel to various office locations as neededAbility to work on a flexible schedule, including nights and weekendsAbility to prioritize and manage multi-functional tasksAbility to work effectively under pressure, and against strict time constraintsAbility to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutionsAbility to read and interpret construction documents/proposals and build strong relationships with contractors/vendorsKnowledge of building systems (electrical, HVAC, plumbing, fire protection and security).Excellent verbal, written and interpersonal communication skillsTeam oriented with strong capability to work independentlyMotivated to lead and mentor othersQualifications
3-5 years experience in an office operations/facilities roleHigh School Diploma or GEDValid driver’s license and reliable transportation for travel to regional offices as neededOur best estimate of the salary range for this position, located in New York City, NY is $38.00/hourly-$55.00/hourly The final compensation will be based on a variety of factors such as location, individual qualifications, education, and experience.
We are VHB! We’re an inspired and innovative team of engineers, scientists, planners, and designers who partner with clients in the transportation, real estate, institutional, and energy industries, as well as federal, state, and local governments. Our work helps improve mobility, enhance communities, and contribute to economic vitality. We do this while balancing development and infrastructure needs with stewardship of our environment.
Our people make us great! VHB provides a differentiating employee experience, which includes:
Diverse and inclusive culture of collaboration and innovationOpportunity to work on complex, transformational projectsCommunity and social responsibility as sustainable stewards Focus on learning, development, and career growthBest-in-class benefits, including flexible, hybrid workplaceWe are consistently rated one of the top AEC firms to work for across our 30+ offices on the East Coast. We’re growing, and we hope you’ll join us!
VHB is a proud Affirmative Action and Equal Opportunity Employer. Since our founding, we have intentionally fostered a culture of diversity, equity, and inclusion—supported by deep-rooted core values, one of which is diversity. All individuals receive consideration for employment based on their qualifications without discrimination for race/ethnicity, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, pregnancy, marital status, or any other basis protected by law.
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