Workplace Experience Coordinator - Lehi UT Job ID 184837 Posted 18-Sep-2024 Service line GWS Segment Role type Full-time Areas of Interest Administrative, Customer Service Location(s) Lehi - Utah - United States of America **About the Role:** As a CBRE Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building. This job is part of the Workplace Experience function. **What You’ll Do:** + Spend the majority of the day processing incoming and outgoing mail and packages. + Coordinate with vendors who supply services or goods to the workplace. + Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner. + Order and restock supplies for mailrooms, shipping office, and breakrooms. + Will be cross trained to provide coverage for our Service Center (combination of help desk and small retail store). + Monitor incoming phone calls and emails. + Relay important details and information back to team and management to ensure tasks and projects are completed successfully and on time. + Manage maintenance work orders as needed. **What You’ll Need:** + Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. + Knowledge of FedEx Ship Manager software a plus. + Experience with shipping/warehouse procedures a plus. + High School Diploma or GED with up to 2 years of job-related experience preferred. + Exceptional written and verbal communication skills to exchange straightforward information with employees and vendors. + Ability to follow basic work routines and standards in the application of work. + Strong organizational skills with an inquisitive mindset. + Ability to occasionally lift 30-50 pounds with assistance. + All other duties as assigned. **Equal Employment Opportunity:** CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada). **NOTE:** Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter. Host Host is a service line of CBRE, the world's largest commercial real estate organization. Our mission is to increase individual well-being, personal productivity and organizational effectiveness through people-led, technology-enabled services. Put simply: our goal is to help people work smarter and delight in doing it. Our experience offering connects employees to their environments - via technology, amenities, and communities that matter the most. Host’s scalable product suite includes concierge-quality services provided by talented CBRE “hosts”; world-class customer service training and certification; and a powerful, enterprise-grade technology platform. The platform, which can be tailored to specific client requirements, features a robust mobile experience that allows users to navigate the workplace, schedule meetings with colleagues, reserve workspaces, use food and beverage services, and access building and concierge services. Find out more (https://www.cbre.com/services/plan-lease-and-occupy/experience-services) CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)