Workplace Experience Coordinator Job ID 213956 Posted 02-Apr-2025 Service line GWS Segment Role type Full-time Areas of Interest Facilities Management, Property Management Location(s) Singapore - Singapore **Description** The Workplace Experience Coordinator role is at the forefront of delivering a positive, best-in-class office experience as a cultural ambassador, community advocate, and service leader. As part of a “front-of-house” team, you will be responsible for providing excellent service and crafting a comfortable atmosphere by greeting visitors while supporting all employee-facing services. **What You'll Do:** • Greets employees and announces clients and visitors. Issues visitor passes and validates parking. Receives and transfers incoming calls to appropriate parties. • Provides coordination and support for delivery of workplace services like Concierge, Reception, Switchboard, and Room Management. A/V Support, Meeting and event management, Supply and Expense Management, Meeting, and events coordination Equipment Care, etc. • Maintains awareness of the workspace. Submits janitorial and maintenance work orders as needed and/or connects with appropriate partners to address issues • Responds to customer requests and complaints with accurate and detailed information according to specific requests. • Follows security and emergency procedures as defined for the property. Responds to emergencies in a calm, efficient manner. Acquires appropriate assistance and makes appropriate notifications by operating procedures. **Qualifications** **What You'll Need:** • HS Diploma or GED or equivalent experience required. • A minimum of 1 year of front desk, concierge, customer service, or other hospitality experience. • Open and flexible work schedules. • Ability to comprehend and interpret instructions, and memos and ask clarifying questions. Desire to present information to an internal department and/or large groups of employees. • Comfortable meeting and engaging with new people with a warm demeanor, being able to assess circumstances, empathize, and offer help. • Apply a high level of attention to detail as well as strong verbal and written skills. • Ability to work requiring significant walking or through other means of mobility. This includes standing in position for extended periods, reaching, bending, stooping, pushing and/or pulling, and frequently lifting to 40 lbs Why CBRE? A culture of respect, integrity, service, and excellence crafts our approach to every opportunity! We are guided by the needs of the cities we inhabit, the communities we build and the world we thrive in! CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)