JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Job Summary

The Workplace Experience Associate must be able to exhibit exceptional customer service and communication skills.  The main duty is maintaining the break or social hubs, conference rooms and print areas mail by ensuring they are fully operational, supplies are stocked and these spaces are organized and tidy.

Essential Duties and Responsibilities
 

Enthusiastically welcome employees, anticipate their needs and assist with office orientationsDemonstrate confidence, professionalism, responsiveness, and exceptional customer service skills.Actively monitor and maintain the break area, social hubs, conference rooms, print areas, and surroundings to ensure an environment that is safe, clean, organized, and reflects brand standardsCollaborate with all services within the facility and work with facilities management to ensure a safe and comfortable work environmentWork across teams to proactively communicate and prepare for meetings and events, to anticipate and address concerns, and to ensure operations without incidentCreate work orders for custodial, maintenance, safety, and security concerns through the appropriate channels/systemsPerform ad hoc assignments and administrative support for seamless and timely delivery of services, such asSorting mail according to destination and typeFold and/or post outgoing mail and seals envelopes by hand or machine and performs quality checks.Prepares packages and creates shipment labels.Collect, receive and distributes mail and packagesOrder and maintain office supply inventory.Performs scanning and /or imaging documentsReception services backupMeeting room and conference room set upsPerforms filing duties, which may include, purging and archiving old documents.Additional job duties, as requested

Supervisory Responsibilities
This job has no supervisory responsibilities. 

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Must have valid driver’s license and reliable mode of transportation.

Education and/or Experience
High school diploma or general education degree (GED); or at least two years related experience and/or training; or equivalent combination of education and experience.
 

Language Skills
Ability to read and write comprehend simple instructions, short correspondence, and memos. 

Speaks clearly & articulately.

Microsoft Office and Other Simple Computer Programs

Ability to use Word, Outlook and Excel to prepare documents and communicate with others.  Able to use calendar / scheduling feature in Outlook and able to use a phone.

Customer Service

Able to greet and assist employees, clients, vendors and guests in a courteous and responsive way.

Able to work in team environment with strong interpersonal skills.

Problem Solving

Able to identify and solve problems and react accordingly to a variety of work situations.

Makes sound decisions under time pressures.

Physical Demands
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Lift up 50 pounds.

Work Environment
The job must be performed at a client’s office Addison, Texas office.

Work Hours

x Monday – Friday

Location:

On-site –Schaumburg, IL

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. 

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

Accepting applications on an ongoing basis until candidate identified.