Workplace Coordinator – Sydney

Location: Haymarket, Sydney (close to Central Train Station – no onsite parking).
Company: BGIS
Employment Type: Full-Time/Fixed term (12 months)

About BGIS

BGIS is a global leader in integrated facilities management, delivering innovative and sustainable solutions to clients across various industries. We pride ourselves on maintaining high standards of safety, efficiency, and operational excellence.

Purpose of the Role

BGIS is seeking an experienced Workplace Coordinator play a key part in driving and supporting the front-of-house services for our client. Reporting directly to the Operations Manager, you will collaborate with both the client and BGIS teams to drive workplace initiatives and projects.

Key Responsibilities

Coordinate with workplace team members, contractors, and consultants to ensure seamless service delivery. Lead weekly meetings with the client on meeting room setup and services and manage key client relationships. Oversee maintenance, service delivery, and compliance with tender obligations and CMMS operations. Perform Fire Warden duties and ensure proper emergency evacuation procedures. Monitor service performance through KPIs, customer surveys, and continuous improvement initiatives. Review operational services and identify opportunities to enhance service delivery and customer experience. Administer contracts and ensure compliance with relevant laws, regulations, and BGIS business systems (QMS, WH&S, EMS). Provide front-line support to building management, ensuring timely reporting and resolution of facilities issues.

Experience and Skills

Experience

Experience in managing services, focusing on customer service and continuous improvement. Able to manage service outcomes and deliver solutions in customer service roles. Comfortable creating service reports. Basic understanding of business planning and financial management. Flexible and open to new ideas and ways of solving problems.

Skills

Strong customer service and relationship-building skills. Excellent communication skills, both written and verbal, with the ability to engage effectively with executives. Well-presented, with the ability to maintain a professional appearance. Able to manage multiple tasks and prioritize effectively. Familiar with Microsoft Word, Excel, and Outlook. Comfortable with assessing performance and suggesting improvements. Good communication skills when working with both internal teams and clients. Must be able to perform heavy lifting and carry large items as needed.

Desirable

Experience in Property, Facilities, or Project Management is a plus. Familiarity with IWMS (Integrated Work Management System) is a bonus.

Why Join BGIS?

Key Benefits Include:
✔ Diverse Facilities Management Experience: Expand your skill set across various sectors.
✔ Comprehensive Training Programs: We invest in your professional development.
✔ Supportive Team Environment: Work in a collaborative and professional workplace.
✔ Reward & Recognition: We acknowledge and reward your hard work.
✔ Engagement Opportunities: Participate in social, CSR, and community initiatives.
✔ Diversity & Inclusion: We foster an inclusive workplace, recognized as Work180's Most Improved Company for Gender Diversity in 2024.
✔ Community Engagement: Enjoy two paid volunteer days (16 hours) per year.
✔ Industry Recognition: In 2023, BGIS APAC won nine prestigious industry awards.
✔ Best Places to Work: Ranked 3rd in the 2024 AFR BOSS Best Places to Work.

BGIS is a global leader in facility management, energy and sustainability, project delivery, asset management, and technical services. We employ over 10,000 people worldwide and manage over 50,000 diverse facilities, including critical environments such as data centres. Our clients include sectors such as Defence, Healthcare, Government, Higher Education, and Utilities.

How to Apply

If you are a proactive, skilled, and engaging Workplace Coordinator looking to join a forward-thinking company, we would love to hear from you! 

BGIS is an equal opportunity employer and encourages applications from all backgrounds.

Eligibility

Applicants must have full working rights in Australia (Australian citizenship or permanent residency required).

Apply now to be part of a workplace that values diversity, safety, sustainability, and continuous innovation.

Explore more opportunities at apac.bgis.com