Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do As a member of the Workforce Identity team, you will help the team manage the user lifecycle of all Docusign employees and contingent workers. The team is responsible for making sure that all internal users have the appropriate access to software and tools based on their job and responsibilities at Docusign. You will have the opportunity to work with our teams to help manage and maintain our identity and access management systems, including Active Directory, Okta, AWS, Azure AD, and various cloud-based SaaS applications. This position is an individual contributor role reporting to the Principal Security Architect for Identity. Responsibility Develop Python scripts to integrate with other systems and to automate identity and access management processes Assist with identity and access management tasks, including user lifecycle management and role-based access control (RBAC) policy definitions Provide operational support to both end users and other internal clients such as End User Support, Enterprise Applications, System Owners and People Operations for user lifecycle management and role-based access control (RBAC) projects Collaborate with other teams to ensure effective integration of identity and access management systems with other business applications Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic Bachelor's Degree in Computer Science or IT 5+ years of Experience in IT Operations or Software Development Experience with scripting languages such as PowerShell or Python Strong automation attitude with a track record of automating tasks and workflows Flexibility for occasional off-hours and weekend work Preferred Operational knowledge of Python Previous experience in systems access and systems administration Strong written and verbal communication skills Strong technical skills and ability to quickly learn new technologies Experience with any IAM Tool or Platform such as Active Directory, Azure Active Directory, Okta, Sailpoint Basic understanding of identity and access management concepts and principles Strong attention to detail and ability to work independently Outstanding communication abilities to explain intricate technical concepts to non-technical partners Excellent problem-solving skills with a data-driven decision-making approach Adaptability to a fast-paced, dynamic environment while effectively managing multiple tasks Familiarity with complex enterprise application environments, including integrations and customizations supporting diverse business processes Strong team collaboration skills alongside the ability to work independently with minimal supervision Demonstrated experience in successful project execution, delivering complex IT projects within allocated timelines and budgets Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance. Applicant and Candidate Privacy Notice #LI-Hybrid #LI-CM1