Job Location

Coffee CF Mobile

Job Summary:

The Workforce Development Coach will coordinate services that address barriers to education, training, and employment. This is a position that does the important mission work for the organization. Coaches provide ongoing career counseling and support to the individual as needed to help that individual meet their goals. This role is part of a 3-year grant and will work with other community partners

Job Description

Essential Functions

Supports program participants to help them identify training/educational needs, develop/enhance their soft skills, and assist them with resources to help them get employed.Build and maintain relationships with community employment service providers and/or community resources that can benefit clients and their goals.Coordinates with Assistant Program Manager to delegate daily tasks to Client Support Coordinators.Approximately 50% of the time will be spent in the community making connections and supporting clients.Creates documents and postings for the department related to center job fairs, training and other events.Building and maintaining relationships with community employment service providers and/or coummunity resources that assist staff, and eligibility workers to address families' needs and goals. They will also work with other departments/organizations to create resouces for these events.Work with clients to assist them with their various appointments to help them achieve their predetermined goals. This will also include attending community events and require travel to these functions.Observe, train and support volunteers who work in the central facility.Interacts courteously and professionally with all personnel within Goodwill's employ and other professionals with whom there is contact in the community.Maintains client flow in the center ensuring that all clients receive a high level of service.Maintains communication with clients and provides detailed and accurate records of interactions.Creates weekly listing of external job openings with links to employer job postings.Shares resources, job openings, and center announcements with clients weekly.Assists with maintenance of the center databases including entering accurate information in client and employer databases, and running and downloading reports.Other duties as assigned by management or that specifically relate to the TANF grant.

Minimum Qualifications

Required Skills

Experience

Two (2) years of Social Work or Training position.

Knowledge and Skills

Able to deal with all situations calmly and positively.Able to proficiently use Microsoft Word, Excel, and Google Suite.Able to learn new processes quickly and possess strong organizational skills.Strong written and oral communication skills including the ability to be able to comunicate effectively with all levels of management and employees.Strong customer service, relationship building, and interpersonal skills.Strong time-management skills and must be able to pay attention to detail.

Certifications and Licenses

A Valid Drivers License to operate company vehicles. Local travel is required for this role.

Preferred Education / Experience / Knowledge & Skills / Certifications & License

Office management and/or placement experience.Bachelor's and/or Associates degree in a related field.