Workflow Coordinator (DP/Pres)
Robert Half The Creative Group
Description
The Document Production Workflow Coordinator is an experienced position delivering exceptional customer service to our clients by providing timely and accurate document production of an intermediate to advanced level. Advanced ability to assess documents has a technical eye to detect and ensure proper corrections proofing edits conversions formatting creation comparisons etc. for requesters. The position requires advanced software aptitude in those programs used for document production as well as speed and accuracy in a high-volume high-pressure production environment. The Document Production Workflow Coordinator may require the training of team members and may be responsible for the day-to-day coordination of workflow within a shift or site.
Supervision
Number and titles of direct reports if any: None
Received: Lead Document Production Associate Document Production Line/Supervisor Manager Senior Manager
Job relationships
Internal: This position works closely with Proofreaders Document Production Associates Leads Supervisors Managers
External: Document requesters or other Client liaisons
Job duties
* denotes an essential function
*Intakes work requests from the client including clarification of job instructions and negotiation of deadlines with the requester. Seeks alternate solutions to deadline requests as needed
*Prioritizes work requests across team and coordinates/balances multiple projects based on ...
Requirements
ob qualifications
Bachelors degree or equivalent with years of experience able to substitute
Minimum of 3 years prior office experience proofreading word processing or document production experience
Advanced knowledge of Microsoft Office suite able to technically troubleshoot applicable software specific to the business/client
MS Office Word Excel PowerPoint certification desired
Advanced knowledge of document production and/or proofreading procedures and/or generally accepted practices
Extensive experience in business terminology document production and/or proofing formats skill and efficiency in use of reference resources
Attention to detail with emphasis on accuracy and quality able to coordinate across the team and work on multiple projects simultaneously while ensuring quality results
Excellent verbal and written communication and interpersonal skills necessary in order to communicate questions and/or suggestions to client and other team members in a professional and customer service oriented manner
Ability to work in a fast-paced deadline driven team environment
Good judgment and organizational skills with sound decision-making ability and solutions-oriented approach with the ability to ask for and follow directions
Ability to work both independently and collaboratively as part of a team self-motivated to ensure own production
Communicate with team members Lead Supervisor Manager and/or Client on job or deadline issues
Handle sensitive and/or confidential documents and information
Innovation starts with people.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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