As a Website Specialist, you are responsible for creating, publishing, and maintaining microsites and website content utilizing a Content Management System. You will also be responsible for monitoring and responding to online reviews for LCG’s 11 unique brands and family communication app. 

This position is based out of our headquarters in Novi, MI. Hybrid work schedule: 2-3 days per week in office.

 

Essential Functions/Job Duties & Responsibilities:

Create, publish and manage our local school websites and B2B microsites utilizing a Content Management System. Work with cross functional teams to create and publish monthly content on our websites (blog posts, teacher features, promotions). Audit and maintain accuracy of the content posted on the local school websites (remodels, open dates, accreditation, welcome messages). Review and approve content submitted from school Directors before it’s published to their local school website (utilizing a Content Management System). Respond to all reviews across Google, Yelp, Reseller Ratings, AppStore, Google Play, Glassdoor, and Indeed. Utilize the Reseller Ratings dashboard to highlight the reviews we display on our local school website. Flag reviews that violate directory guidelines. Report on online reputation metrics and trends. Create Google Business Profiles for new schools, manage existing school profiles for accuracy, and create Google Posts. Other duties as assigned to support the product team. 
 

Supervision:

Position does not have direct reports. 

 

Education:

Bachelor’s degree in Journalism, Marketing or related field required. 

 

Experience:

Minimum 1 years of experience in writing, editing and managing content is preferred.

 

Skills & Abilities (i.e. technical, organizations, knowledge, etc.):

Must be able to perform, with or without reasonable accommodation, all essential functions of the job. Effective communication skills, written, verbal and interpersonal. Excellent customer service, superior judgment and follow-up skills when working with both internal and external customers. Capable of working with frequent interruptions and changing priorities. Proficient time management, organizational skills and ability to meet established deadlines. Ability to manage multiple projects in a fast paced, deadline driven environment. Ability to develop written communication that appeals to the customer audience. Must be creative, highly organized, detail-oriented, and self-motivated. Experience with SOCi preferred.

 

Travel Percentage:

Provide the percentage of travel expected: 5-10%

 

Compensation and Benefits:

Compensation based on position, education and experience. Bi-weekly paid.  $64-66,000 base salary. This position is also eligible for our Support Central bonus program which is based on annual achievement of company performance. Health and Wellness Benefits  Employees are eligible for a variety of health and welfare benefits based on their Full-time or Part-time status on their date of hire, which include medical, dental, vision, healthcare & dependent care flexible spending accounts (FSAs), life insurance, disability, accident, critical illness, hospital indemnity, pre-paid legal, pet insurance and identity theft protection. Employees are eligible to participate in our 401(k) retirement plan after 30 days of employment. Participating employees are also eligible to receive a company provided match on their elective deferrals once they reach 1 year of employment with the company. Employee perks/discounts  Education assistance including tuition reimbursement  Childcare discount available to all employees Corporate partner Discounts This position is eligible for paid time off.  All Corporate employees are enrolled in our Flexible Paid Time Off (PTO) plan.  This plan allows for flexibility and discretion between employees and managers in taking time off - with no set accrual for vacation or sick time. Employees can use Flexible PTO for any reason and is compliant with the Colorado Healthy Families Work Act. Applications accepted through 2/17/25.