Job Description

Pay: $70000 per year - $70000 per year

At Great Wolf, the Waterpark Maintenance Manager leads a team of technicians to keep waterpark running and ensures a safe and fun environment for guests. The Manager is responsible for leading the installation, maintenance and repair of aquatic equipment ensuring functionality that meets all required quality standards, resulting in maximum operating time and customer satisfaction.

Essential Duties & Responsibilities

Responsible leadership of staff members, including; recruiting, hiring, training, and maintaining appropriate staffing levels for the departmentPerform supervisory tasks of a team, including resolving conflict, coaching and developing others, promoting teamwork, and performance managementOversee the implementation of all waterpark property and equipment repairs and preventative maintenance, monitor life safety systemsOversees and ensures that the administration of the department is in compliance with all corporate and brand standards and all federal, state and local lawsOversees, delegates, and performs as necessary maintenance and repair work on the waterpark equipmentUnderstands pool chemistry and general pool maintenance practicesCompletes and maintains certification training in Aquatic Facility Operator and/or Certified Pool Operator programsPerform tasks efficiently and in compliance with all safety rules and regulationsUses and reinforces safe chemical handling in addition to following and adhering to MSDS practices and procedures as outlined by GWR standards, OSHA, EPA, Green Seal, and Federal, State, and Local lawsPlans and completes successful annual shutdowns by coordinating with the Aquatics Director, Director of Engineering, Lodge General Manager, and associated contractorsMaintains records and documentation according to corporate, industry, and government standardsSchedules staff to ensure operational excellence, while keeping within budgetary limitsFollow and enforce procedures that ensure the security of inventory such as tools, supplies, equipment, furniture, televisions, etc.Monitor supplies and inventory in a timely and efficient manner, minimizing waste and ensuring that equipment is prepared and operational for the next shiftMonitors work order volume and prioritizes assignments for team as necessaryInspects work assignments by maintenance staff to ensure that work is completed in a timely manner and within specificationsManages shift operations including staff scheduling, training and coaching.Assists the Director of Engineering in reviewing Market Metrix comments to follow up with any necessary actions for their area of responsibilityAssists Director of Engineering in managing labor, forecasting, and inventory processes for their area of responsibility

Basic Qualifications & Skills

Bachelor's degree in business, engineering or related field (or equivalent education/experience)1+ year supervisory/leadership experienceMinimum 3 years experience in general maintenance, HVAC, plumbing, or waterpark maintenanceWorking knowledge of chemicals, tools, equipment, and supplies used in providing comprehensive building/water park maintenance servicesSuccessful completions of criminal background check and drug screenAvailability to work flexible hours and varied shifts including weekends and holidays, as required

Desired Qualifications & Traits

Previous resort maintenance experienceExpert at hands-on equipment maintenanceAble to develop, implement, and monitor programs that adhere to all appropriate regulations, including: Ergonomics, Emergency Response, Injury and Illness Prevention, and Hazard Communications

Physical Requirements

Able to lift up to 75 lbs.Able to bend, stretch, and twistAble to sit or stand for long periods of timeAble to climb multiple flights of stairs on daily basis and walk frequently