**Title:** WASS Baggage Screen Technician Lead **Location:** Iraq-Baghdad **Job Number:** 16652 **About Us:** AAR’s purpose is to empower people to build innovative aerospace solutions today so you can safely reach your destination tomorrow. The company’s mission is to go above and beyond to provide value-driven aerospace aftermarket solutions to meet the evolving needs of our customers worldwide. AAR constantly searches for the right thing to do for its customers, employees, partners and for society. The Worldwide Aviation Support Services (WASS) program, an AAR business, headquartered in Rockledge, FL, provides global, world-class expeditionary and conventional aviation solutions to the US Department of State Air Wing. **Role Description:** The Diplomatic Security Baggage Screening Technician Lead is responsible for ensuring the safety and security of passengers, baggage, and cargo at the airport. The Lead will provide oversight of terminal baggage screening operations to ensure all procedures are followed by assigned Baggage Screening Technicians. This position also operates various screening equipment and technology to identify dangerous objects in baggage, cargo, and on passengers. This role plays a critical part in maintaining airport security and preventing prohibited items from being transported. **Key Responsibilities:** + Oversee the daily operations of baggage and cargo scanning teams. + Train and mentor scanner personnel in the use of scanning equipment and security protocols. + Monitor the effectiveness and efficiency of scanning procedures. + Ensure compliance with all airport security regulations and guidelines. + Conduct annual performance evaluations of scanning staff. + Develop and update standard operating procedures for the scanning team. + Manage scheduling and shift rotations for scanner personnel. + Operate x-ray machines and other technologies to inspect checked baggage, carry-on items, and cargo. + Identify prohibited items, explosives, and dangerous materials. + Ensure compliance with security protocols and regulations. + Handles escalated passenger complaints related to scanning processes. + Analyze scanning data for trends and potential security risks. + Use scanner machines and hand wands to check passengers for illicit items. + Perform physical pat-downs as required, respecting privacy and individual needs. + Verify passenger boarding passes and identification to ensure compliance with flight requirements. + Coordinate with other security personnel, airline staff, and law enforcement agencies. + Report any suspicious or potentially dangerous situations promptly. + Provide clear instructions to passengers during the screening process. + Implement and enforce safety measures around scanning equipment. + Address and resolve technical issues with scanning machinery. + Regularly inspect and maintain screening equipment. + Troubleshoot minor issues and report any malfunctions promptly. + Interact with passengers in a professional and courteous manner. + Address questions and concerns related to the screening process. Qualifications: **Basic Qualifications** **:** + High School Diploma or equivalent. Minimum of 4 years of experience as an airport baggage screening technician with 2 years leadership experience, with the ability to promote teamwork, lead and inspire a team. + Completion of TSA-approved training program. + Strong attention to detail and adherence to security protocols. + Communicates clearly and concisely with excellent verbal, written, and comprehension skills Stand and walk for extended periods of time. + Ability to lift 50 lbs. continuously and perform physically demanding task. + Be able to hear and respond to the spoken voice and to audible alarms generated by terminal environment. + Correctable vision 20-20, Color vision 20-20. + Able to problem-solve and provide excellent hands on Customer Service. Ability to pass background checks and obtain necessary security clearances. + Preferred 5 years of experience as an airport baggage screening technician with 3 years in a Supervisory role. **Compensation and Benefits:** + Salaried Position. + Rotation Schedule is150/30 and 12 hour shifts. + Competitive salary and bonus package. + Comprehensive benefits package including medical, dental, and vision coverage. + 401(k) retirement plan with company match + Professional development and career advancement opportunities AAR is committed to building a diverse and inclusive workforce. We encourage applications from people of all races, ethnic origins, religions, abilities, sexual orientations, gender identities, or expressions. We are dedicated to the health and safety of our people, our customers, and the communities where we live and work. AAR provides accommodation in accordance with applicable laws through all stages of the hiring process. If you require accommodation for any part of the application and/or hiring process, please advise Human Resources. AAR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.