Process all claims in each Level 1, 2 within 3 business day and maintain the turnaround time with in the specified global target Discussed with market on age claims on weekly basis and take appropriate actions on the claims" Claim Assessing based on Policy and provide suggestion to be implemented in policy Do Claim Adjudication feedback analysis and come up with proper RCA for adjudicator errors, implement the action plan to avoid same errors appearing in future Respond to queries from the markets and customer regarding claim assessed and procedures Analysis the complete set up of selection parameter process, suggest for appropriate selection parameter to pay claims correctly Randomly check the correctness of the system paid claims Wherever finance impact, analysis the reason of incorrect process by the system and inform to the market on impact and raise a request to correct the selection parameter in system Analysis all the appeal claims every month classified in three groups, appeal due to system issue or appeal due to dealer issue or appeal due to adjudicator issue If dealer appeals the claims due to adjudicator issue, will work on the RCA and implement the action plan to avoid those errors not to occur in future To avoid incorrect labor paid to dealer, adjudicator will do an analysis on NSL paid every month