Marmon Link

Come join a team where People make the difference!  As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed to attracting and retaining top talent.

The Warranty and Dispatch Coordinator is responsible for managing and processing warranty claims in compliance with manufacturer and company policies. This role ensures that field services are executed, managing compliance with warranty claim specifications and leading work related projects while maintaining effective communication with clients and internal teams.

Key Responsibilities:

Claims Processing: Prepare, submit, and track warranty claims to manufacturers or suppliers accurately and within specified time frames.Special Projects: Plan and schedule field service activities to ensure timely and accurate services for specific projects.Problem-Solving: Address and resolve any issues or delays that arise during the dispatch process.Communication: Serve as the primary point of contact for customers regarding warranty issues, providing updates and resolving inquiries.Compliance: Ensure all warranty work is compliant with manufacturer guidelines and company policies.Training: Provide training to staff on warranty processes and procedures.

Qualifications:

Education: High school diploma or equivalent; associate or bachelor’s degree in a related field is a plus.Experience: Previous experience in a warranty administration role, preferably in the automotive, manufacturing, or electronics industry (1-3 years preferred)Skills:Strong organizational and multitasking abilitiesExcellent written and verbal communication skillsProficient in using warranty management software and Microsoft Office SuiteAttention to detail and accuracyProblem-solving skills and the ability to handle complex claims

Working Conditions:

Typical office environment with regular hours.

May require occasional travel for training or meetings

Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to careers@marmon.com, and please be sure to include the title and the location of the position for which you are applying.