Warranty Administrator Middletown, NY Full Time Mid Level Share (https://alpinhaus.applytojob.com/app/share/XMGOZRoUIa) The Warranty Administrator is responsible for communicating with manufacturers and suppliers, and securing replacement parts and repairs for defective merchandise. Pay:  $17-$20/hour (based on experience) + commission potential for$10k-$20k annually Location: This position will split time between our Middeltown, NY and Oak Ridge, NJ locations Job Duties: + Review and process warranty submissions in compliance with good accounting practices, company standards and legal requirements + Ensure claim legitimacy and adherence to warranty agreements + Send and monitor return shipment of defective parts, and arrange for the delivery of replacements or receipt of credit + Document and track detail of all transactions, to include dates, responses, payment history and other related information + Ensure claim information and credits are posted accurately and timely, back to warranty schedules, and according to internal accounting procedures + Advise management regularly of any claims which are unusual, aging, or require intervention + Analyze claims denied by the manufacturer/supplier and, if applicable, resubmit them or obtain authorization for cancelation + Provide excellent customer service; answer questions and explain warranty coverage; conduct research and follow up as necessary + Assist coworkers with a variety of departmental projects during busy times + Back-up support for Service Advisors based on the needs of the department as determined by the Service Manager  Qualifications: + High school diploma + 1-2 years proven accounting, clerical and data entry experience +  Previous warranty experience helpful + RV or Technical knowledge preferred Competencies:  + Ability to structure and process quantitative and qualitative data and draw conclusions +  Excellent computer and data entry skills + Working knowledge of dealer software + Detail oriented and well organized + Ability to work in a collaborative team, in a fast-paced environment + Experience in following verbal and written guidelines to perform job functions