Founded in 2013, Home Chef is the leading meal solutions company with both a retail and online presence. Available online at homechef.com and in retail at more than 2,100 Kroger grocery stores, Home Chef is committed to inspiring and enabling more people to cook simple, delicious meals, no matter how busy they are.
Similar to our recipes, we recognize that variety is the spice of life, and therefore, our employees also bring their uniqueness and color to our fantastic team. We’re eager to work with humble team players and pragmatic next-level thinkers to innovate on Home Chef’s offerings.
OverviewThe Warehouse Manager is responsible for creating effective strategies and plans for managing all activities and operations of the warehouse department from receipt, storage, retrieval, inventory accuracies and audits through timely shipping of finished goods. They drive full utilization of WMS for all warehouse activities and leverage performance data to assess labor needs. They are the primary liaison with other departments regarding product availability of product and quality of support.
ResponsibilitiesReceiving:
Manages relationships with procurement teams and vendors to ensure receiving appointments are made and delivery windows are continually met; communicates vendor no shows daily to preclude production down time via planningApplies extreme attention to detail related to all aspects of the receiving process (case quantity, case size, pack size, quality, etc.)Drives SOP and WMS compliance and attention to detail on receiving processes for all team members; trains all team members on receiving SOPs and retrains as neededResponsible for accuracy of Netsuite receiving; works with corporate resources to implement all new systems and blocks of WMS, manages cutover from old receiving tools, ensures all team members are properly trained, and drives compliance of receiving within the systems used(e.g. making sure all items received are marked as received in the systems) Uses reports and the WMS metrics to monitor complianceManages KPIs related to receiving, provides context around weekly results to plant manager, corporate resources, and procurement teamsEnsures all storage spaces meet food safety requirements and product being received meets food safety criteria (expiration dates, recorded temperatures, cleanliness, etc as applicable.)Ensures all product is putaway to correct location based on temperature, grouping, and in accurate FEFO / FIFO to preclude waste; requires supervisors to audit process and coach any team member not performing to expectationsEnsures compliance with all SOPs for product put-away and executes process improvement initiatives as needed to refine support to productionOversees accurate record keepingWarehouse Production Operations :
Manages relationships with production team to ensure maximum support and minimal lag time for needed productEnsures team executes all movement of product to/from storage to production / shipping floors via WMS. Requires supervisors to use tools to coach team members not performing to standard.Serves as liaison between warehouse, production, and procurement team, ensuring issues with product shorts, quality, or waste are reported promptly and efficientlyEnsures all product stocked to production / shipping floor are in accordance with First Expire First Out (FEFO) and / or First In First Out (FIFO) as applicable using WMSDrives SOP and WMS compliance and attention to detail on stocking processes for all team members; trains all team members on line and floor support and retrains as neededEnsures compliance with all procedures for product put back via WMS Executes process improvement initiatives as needed to refine support to productionManage KPIs related to movement of goods for production support; provides context around weekly results to plant manager, corporate resources, and operations teamsUnderstands Warehouse impact on core fulfillment performance efficiency metrics. Demonstrates understanding in process improvement plans and priorities.Shipping:
Liaison with FEDEX, Plant Operations, and Home Chef Logistics Team to coordinate outbound shipment needs and times. Tracking all through use of Outbound Trailer Scheduler and communicating to these partners by established deadline. Manages relationships with production team to ensure finished goods make dock out timesEnsures execution of accurate loading process to provide needed final check for shipping countsDrives accuracy of loads using pallet shipping sheet and load diagrams effectively; completing all spreadsheet and BOL filing uploads required by SOP. As WMS is incorporated into outbound activities, will ensure full utilization of system and establish key reporting and metricsDrives SOP compliance, care of handling of product, and attention to detail on shipping processes for all team members; trains all team members and retrains as neededManage KPIs related to shipping; provides context around weekly results to plant manager, corporate resources, and operations teams
Team Safety:
Understand OSHA rules and regulationsPuts practices into place that ensure workplace safety for all warehouse membersCommunicates any safety concerns to appropriate manager for resolutionAudits PIT pre-shift inspections if paper checks used Communicate expectations of adhering to all safety guidelines and hold all team members accountable for complianceEnsures warehouse leadership performs random checks of PPE and licensing of all PIT operatorsEstablishes record keeping for all safety training and certificationsEnsures supervisors are completing safety incident and equipment impact reports immediately and accuratelyFollows up on all safety incidents and impact reports with supervisors to identify root causes and establish preventative measures or enforcement of communicated and expected practices.
Team Management:
Schedules team according to labor required for each shiftCommunicates team shortages timely for backfill hiringReviews team structure in ADP monthly to ensure team members are assigned correctly and equitably to supervisorsSet high standards for team performanceReviews and follows up with supervisors for all required observations weekly. Leads the way on completion rate for teamEnsure Team Lead training encompasses all aspects of Warehousing to establish baseline for continued growth and provide adequate assistance to supervisors on shiftSets “Customer First” standard for team to follow Develops team members via training and performance feedbackEnsures all time off requests and missing punches are addressed timely and coaching completed for habitual failures to meet established procedures with supervisors and team membersConducts formal performance reviewsEnsures there is a PIT Train the Trainer on every shiftManages conflict between team members as necessary
General Responsibilities:
Follow the facility GMPs and help enforce them throughout the facilitySupport the efforts of the company to maintain our food safety system (SQF) and quality programs and all departmental blocks of HCOS Qualifications Bachelor’s degree or 5+ years warehouse experience with minimum of 3 years in supervisory roleExperienced with WMSFluent in Microsoft Office applications (Excel, Word, Powerpoint)Salary Range: $89,000 - $98,000 + bonus opportunity
More About Us
Perks and benefits:
Candidates can experience Home Chef as a customer - enter promo code PEOPLE30 for $30 off your first order!Medical, dental, vision, life and disability insurance availablePaid holidays, sick time and vacation time401k programFlexible spending accounts for qualified medical, dependent care, parking, or transit expensesHow We Work Together
We are humble team players.
We are warm and gracious with team members and customers. We seek feedback to improve ourselves - and respectfully listen to and accept input.
We are pragmatic next-level thinkers.
We come up with novel and unique ideas. We explore new strategies to avoid being constrained by conventional thinking.
We take ownership.
We approach ambiguous problems, prepared to dive in, get curious, and learn more. We are results-driven, always challenging ourselves to exceed goals.
Be at Home at Home Chef
We all show up authentically at Home Chef. Our team includes individuals with a variety of identities, backgrounds, and perspectives. You can trust that you’ll be able to bring your whole self to an inclusive and enjoyable workplace.
We welcome people of all races, colors, religions, national origin or ancestry, sex (including sexual identity), age, physical or mental disabilities, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged/sealed convictions, or any other legally recognized protected basis under federal, state, or local law.
Home Chef is committed to the full inclusion of all qualified individuals. As part of this commitment, Home Chef will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, or to receive other benefits and privileges of employment, please contact our People team at hr@homechef.com.
Home Chef is an equal opportunity employer.
To view the California Applicant Notice click here
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