Mansfield, MA, 02048, USA
1 day ago
Warehouse Customer Service Associate
Rexel USA is recognized as a Great Place to Work! _Rexel USA is a leading distributor of electrical supplies, services, and solutions, which includes the following companies: Rexel, Gexpro, Platt & Mayer._ A career with us offers professional growth, career advancement, unlimited opportunities to learn, and a fun, inclusive culture. At Rexel USA, we are committed to creating a diverse workplace where everyone is valued, treated with dignity and respect, and empowered to do their best work. This position offers a MONDAY TO FRIDAY SCHEDULE, PAID HOLIDAYS & PAID TIME OFF! Join our team and you'll be home to play on the weekends! **The position of Warehouse Customer Service Associate will be based out of Mansfield, MA!** Employee’s level and pay will be dependent on their level of experience, knowledge, and capabilities. Summary The Distribution Center Associate is responsible for signing for deliveries, checking in and putting away product, picking material for outgoing orders, and packing orders for delivery. Will be responsible for safely operating various types of material handling equipment and tools. What You’ll Do + Contribute to a culture and environment focused daily on employee safety and a safe work environment. Assume responsibility for immediately addressing safety concerns + Receive material coming into the building by vendors, customers, or other distribution centers + Verify the quantity and description of materials received by checking merchandise against the packing list + Prepare a receiving report if none is available + Assemble and fill orders to be shipped to customers or branches + Load common carrier and company vehicles + Process paperwork regarding UPS shipments including: verifying that the merchandise to be shipped is correct, applying the correct UPS postage tape, following customer shipping instructions and insuring the shipment when necessary + Pack each order into a container and arrange the container onto a shelf according to truck route + Gather assembled orders that are in carts and verify their quantities and descriptions against the invoice + General maintenance of the distribution center; sweeping and disposing of trash/cardboard + Other duties as assigned The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA. What You’ll Need + High School Diploma or GED preferred + Certification to operate forklift, hand truck, pallet jack, and other warehouse equipment preferred Knowledge, Skills and Abilities + Ability to effectively communicate with co-workers to aid in satisfying customer requirements + Ability to resolve basic issues and problems + Possess a beginning knowledge of subject manner, demonstrating ability to perform in a singular functional area + Ability to perform basic mathematical calculations in order to accurately complete job tasks + Ability to organize and prioritize job tasks and requirements + Ability to meet deadlines + Ability to safely operate various types of material handling equipment + Ability to work overtime as needed Working Conditions and Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working Environment + Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold Constantly – at least 51% + Exposed to electrical hazards; risk of electrical shock Occasionally – up to 20% + Handles or works with potentially dangerous equipment Frequently - 21% to 50% Physical Demands + Sit: Must be able to remain in a stationary position Occasionally – up to 20% + Walk: Must be able to move about inside/outside office or work location Constantly – at least 51% + Use hands to finger, handle or feel: Operates a computer and other office machinery Constantly – at least 51% + Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelfs, pick up boxes Frequently - 21% to 50% + Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment Frequently - 21% to 50% + Talk, hear, taste, smell: Must be able to use senses to; effectively communicate with co-workers and clients and detect hazardous conditions Constantly – at least 51% Weight and Force + Up to 10 pounds Constantly – at least 51% + Up to 25 pounds Constantly – at least 51% + Up to 50 pounds Constantly – at least 51% + Up to 75 pounds Occasionally – up to 20% “Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.” Our Benefits Include: + Medical, Dental, and Vision Insurance + Life Insurance + Short-Term and Long-Term Disability Insurance + 401K with Employer Match + Paid vacation and sick time + Paid company holidays plus flexible personal days per year + Tuition Reimbursement + Health & Wellness Programs + Flexible Spending Accounts + HSA Accounts + Commuter Transit Benefits + Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few. + Employee Discount Programs + Professional Training & Development Programs + Career Advancement Opportunities – We like to promote from within **Warehouse Customer Service Associate** 150297 Mansfield, MA Rexel USA Supply Chain [[filter9]] Rexel USA is a VEVRAA federal contractor and an EEO/AA employer. (Females/Minorities/Protected Veterans/Individuals with a Disability) We are committed to creating a diverse and inclusive workplace where everyone is valued, treated with dignity and respect, and empowered to do their best work. If you encounter difficulty using our online application system due to disability and would like to request reasonable accommodation, email staffing@rexelusa.com or call (888) 739-3547
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