Major Activities
Plans and coordinates DC workload to ensure daily goals and objectives are achieved accurately and efficiently. Addresses productivity and accuracy issues as necessary, collaborating with DC leaders regarding performance and/or customer service issues.Monitors processes to ensure compliance and consistency with SOPs; leads process optimization efforts as necessary.Collaborates with DC network leaders on productivity, accuracy, safety and/or staffing projects as assigned and/or as identified. Participates in succession planning and mentoring of Leadership Team members for professional development. Advocates and leads safety efforts for the DC, including attendance at SIRs and determining resulting remedial actions. Aligns operational budget with company objectives and timelines. Aligns DC capital projects to ensure on-time and within-budget completion.Collaborates with leadership to develop, implement, and communicate appropriate action plans to address team member engagement objectives.Partners with the HRM regarding new hire/peak planning, hiring, training and productivity efforts. Partners with HR as appropriate to address team member issues/concerns. Leads/completes other duties as identified or assigned, including DC Network projects. Other duties as assignedMinimum Special Certifications or Technical Skills
Proficient in Microsoft Office applications and demonstrated proficiency with related technology applications, including WMS applicationsMinimum Type of Experience the Job Requires
Proven track record of managing projects, particularly working across organizational linesIn-depth understanding of Michaels’ SOPs and policies and/or those of similar organizationsOther
Models effective organizational/time management abilities to manage multiple priorities concurrentlyStrong interpersonal skills and the ability to communicate persuasively in both verbal and written formDemonstrates active listening to fully understand issues and exercises strong decision-making ability reflecting that understandingPractices “Respectful Workplace” behaviors at all timesAble to work a flexible schedule, and recognizes the need to alter schedule, particularly in a multi-shift organizationAvailable for overnight travel for training, meetings, projects, etc.Preferred Education
Bachelor’s Degree in Logistics, Business or equivalent preferredAdvanced degree is a plusPreferred Special Certifications or Technical Skills
Additional related training and/or certification is a plusPreferred Type of Experience the Job Requires
5 years’ Operations Management experience in DC/manufacturing environment preferred, demonstrating a track record of leadership to drive operational successPhysical Requirements
Regular sitting when working in an office environmentRegular standing/walking, both in the office area and within the warehouseInfrequent bending, stooping, kneeling and twistingInfrequent light lifting/carrying of items of varying weightRepetitive motion and movement of the wrists, hands and/or fingersWork Environment
This position is based in a climate-controlled office setting but will have regular exposure to the warehouse, which features extreme temperatures dependent on external climate and proximity to dock doors/exitsExposure to moderate noise level from DC conveyor/sortation system and powered industrial equipment when in the warehouseApplicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
Total Base Pay Range for this Position:
At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
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