Company

Cox Automotive - USA

Job Family Group

Supply Chain

Job Profile

Manager, Warehouse Operations

Management Level

Manager - People Leader

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

No

Work Shift

Day

Compensation

Compensation includes a base salary of $79,400.00 - $119,000.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Job Description

Fleet Services by Cox Automotive keeps fleets moving!
Headquartered in Indianapolis, Fleet Services by Cox Automotive (FSCA) has grown to become one of the largest fleet maintenance companies in the country.
 
FSCA is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. FSCA also services customers utilizing its 20+ nationwide service centers; each offering select services, such as accident repair, paint, refurbishment, and heavy mechanical repair. Supported by a 24/7 in-house call-center, FSCA provides scheduled maintenance and unscheduled services to fleets anywhere, anytime.

We are searching for an experienced Warehouse & Parts Operations Manager to oversee all parts warehousing and final mile logistics for Fleet Services. This position will serve both mobile service and shop service operations, with responsibility for maintaining excellent service levels for availability, delivery time and quality across internal and external customers and managing costs effectively. Works with operations, responsible for planning, coordinating, and directing all activities for distribution of parts within the defined markets. Partners with all channels to develop, design and implement rigorous processes and activities for the forecasting, planning and analysis of products and materials. Identifies non-optimal business practices and researches, designs, presents and implements alternative solutions, keeping abreast of new product offerings, sharing best practices and understanding the impact to the customer value chain. Additionally, this role requires a strategic thinker with strong management skills, and in-depth understanding of the Light, Medium and Heavy-Duty vehicles and trailer parts business.

WHY FLEET SERVICES BY COX AUTOMOTIVE?

Competitive pay depending on experience.Health, dental, vision insurance starts DAY ONE of employment.401(k) matching starts after 90 days, 100%-match on first 6% contributed, plus an additional 2% discretionary contribution by the company.  Accrue up to 200 hours (5-weeks) of Paid Time Off based on your tenure with the company.Laptop, company cell phone, and uniforms provided.   Dedicated career path – ‘Over 50% of our front-line managers are promoted from within.Technical training provided to advance your career.

ESSENTIAL RESPONSIBILITIES:
• Manage end-to-end warehouse operations to deliver the right part to the right technician at the right time at a low cost
• Manage shipping & receiving to ensure deliveries can be made in a timely manner
• Develop delivery processes and systems that enable/support operational efficiency and customer performance
• Ensures materials are appropriately allocated across all local fulfillment and retail locations
• Manage inventory / asset transactions as necessary to ensure accurate local inventory measurement
• Address fulfillment, warehouse, and transportation operations issues elevated by the Fulfillment and Transportation Operations teams for resolution
• Ensure organization acceptance and collaboration with the supply chain fulfillment process
• Provide guidance and oversight for the distribution / fulfillment functions to meet / exceed customer service, cost and efficiency (productivity) expectations
• Provide guidance and oversight of Transportation and Freight services that focuses on delivery costs reduction, optimal delivery utilization and customer service enhancements
• Provide direction, leadership, and development to Fulfillment and Transportation Operations team members, including setting group and employee goals, providing formal and informal feedback, and coaching direct reports towards high performance
• Ensure the integration of the supply chain fulfillment function into the overall business planning and monitoring process
• Participate in designated leadership & organizational development initiatives
• Contribute as a key member of the local Supply Chain Leadership Team that sets delivery strategy, department business plans, establishes effective management practices and fosters an employee focused, professional, business-goal oriented culture
• Ensure full Safety and OSHA rules are in place and followed in accordance with company goals.
• Perform other duties as directed and assists with special projects as assigned
 
EDUCATION:
• Bachelor’s degree in a related discipline and 6 years’ experience in a related field. The right candidate could also have a different combination, such as a master’s degree and 4 years’ experience; a Ph.D. and 1 years’ experience in a related field; or 10 years’ experience in a related field.
 
EXPERIENCE:
• 6+ years’ experience in automotive service advisement, vehicle maintenance coordination, technician dispatching, or Diesel technology or similar capacity Technician role
• Warehouse & Inventory management experience
• Parts management experience (preferably vehicle &/or heavy-duty parts)
• 1+ years of experience in a leadership role
• Proven ability to deliver high levels of customer service and communication capabilities with key stakeholders
• Excellent oral and written communication is mandatory
 
KNOWLEDGE, SKILLS & ABILITIES 
• Strong Excel and data entry skills, and the ability to learn new platforms, and proficient use of Word and PowerPoint
• Leadership skills including demonstrated ability to coach by providing feedback to help others strengthen specific knowledge/skill areas needed to accomplish assigned tasks or solve a problem, motivate and provide guidance to others to ensure performance in accordance with clear expectations and goals
• In-depth understanding of the Light, Medium and Heavy-Duty vehicles and power, trailer, and body parts business
• Excellent interpersonal and customer service skills with a track record to collaborate cross-functionally, build positive relationships and become a trusted partner to relevant cross functional partners
• Strong communication skills and ability to effectively interact and collaborate with all levels within the organization
• Excellent organizational skills with exceptional follow-through and analytical skills such as ability to gather raw data and to process that data into a meaningful form
• Strategic thinking and the ability to work effectively in a face paced environment, under pressure, and able to shift priorities quickly to adapt to rapidly changing environments
• Ability to work independently and collaboratively within a team environment and with all levels in the organization
• Excellent problem solving and prioritization skills with strong attention to detail
• Proven ability to work with minimal direction, as well as be resourceful and independent in solving problems
• Experience in Karmak DMS system is preferred

Benefits

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.