A Waiter/ess (Server) is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings.

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What will I be doing?

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As a Waiter/ess (Server), you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Waiter/ess (Server) will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:

\n\nManage guest queries in a friendly, timely, and efficient manner\nServe Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents\nEnsure knowledge of menu and all products\nEnsure mis-en-place is well stocked at all floor stations\nFollow correct reporting procedures if faced with issues\nEnsure Food and Beverage orders are of a consistently good standard and delivered in a timely manor\nPractice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene\nComply with hotel security, fire regulations and all health and safety legislation\n

What are we looking for?

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A Waiter/ess (Server) serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

\n\nPositive attitude\nGood communication skills\nCommitted to delivering high levels of customer service\nExcellent grooming standards\nFlexibility to respond to a range of different work situations\nAbility to work on your own or in teams\n\n

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

\n\nExperience in Food and Beverage department and/or industry\nPrevious experience of cash handling\nKnowledge of Food Hygiene Regulations\n\n

What will it be like to work for Hilton?

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Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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