Develop and maintain protocols and guidelines for onboarding new partnerships: Producers with Delegated Authority Third Party Claims Administrators Internal and/or external technology providers External sponsor organizations/partnerships Oversee 1-2 partner implementation specialists

 

Oversee implementation and standardization of third-party relationships Due diligence Contracting Connectivity – API or on-site product build Reporting/data exchange Communication/Training

 

Ongoing management of third-party relationships Scheduling/managing audits Stewardship Identifying opportunities for growth across A&H and Chubb Technology/connectivity

 

Optimization, coordination/prioritization, and internal reporting on progress of internal technology relationships Manage 1 Business Analyst: coordinate with NA IT A&H counterpart Oversee relationships with teams responsible for internal systems Infinet CRS Tracker CUW/WorkView Genius/other legacy Work effectively with other A&H Stakeholders who manage similar relationships Product Development (RAPID, Assistance Providers) Actuarial (RADAR Live)

This leadership role will require:

7-10 years of Insurance operations, technology, and/or third-party management experienceExperience with and understanding of internal and external API connectivityMinimum bachelor’s degree Strong internal and external communication skillsManagement experience important but not necessary