Department Background The Department of Elections (Department) conducts all federal, state and local elections in the City and County of San Francisco, currently serving approximately 510,000 registered voters. The Department follows the rules and regulations established by federal, state, and local laws – notably, the Voting Rights Act, the Help America Vote Act, the Americans with Disabilities Act, and the City’s Language Access Ordinance. Additionally, the Department operates in an open and transparent manner to inspire the City’s confidence in the integrity of elections processes. The Department strives to cultivate a workplace environment in which employees of all racial and ethnic backgrounds feel respected, valued, and supported in providing the fairest and most effective services possible to San Francisco residents. The Department is committed to maintaining an inclusive workplace and to providing the training and resources necessary for all employees to succeed in delivering equitable services to city residents. The Department is committed to reaching job seekers from underrepresented communities. Applicants with such backgrounds are therefore strongly encouraged to apply. Position Description: In preparation for the November 5, 2024 Presidential Primary Election, the Department is seeking applications for seasonal clerk positions who will assist voters with navigate steps of the voting process: entering the Voting Center, getting in the ballot-issuing line, proceeding to a voting booth, and finally casting a ballot. Personnel in these positions will also answer general questions from voters. After Election Day, personnel in these positions may transition to assisting with processing voted ballots returned by voters. The ideal candidate must possess qualities such as active listening, empathy, problem-solving and communication. This position requires someone who will demonstrate the ability to learn new subject matter in a short period of time, maintain high standards of customer service during high-volume, fast-paced operations, and possess up-beat and optimistic attitude and ability to work in harmony with their colleagues.    In addition to the range of duties assigned to the 1404 job code, https://careers.sf.gov/classifications/?classCode=1404&setId=COMMN, the persons in these positions will have the following essential duties and responsibilities: + Answer questions from voters who visit the Voting Center + Direct voters to ballot-issuing stations and voting booths + Help voters form a neat line + Assist voters who are dropping off their voted ballots + Assist with ballot processing activities post-election Position Schedule and Hours: The start date for this position will be between the weeks of October 4, 2024, October 25, 2024, and November 4, 2025 and will run until approximately November 15, 2024; exact start and end date will be determined by the operational needs of the Department. Work hours are generally 7:45 a.m. to 5 p.m. However, work hours will vary widely in accordance with the demands of the election cycle and will range between 30 and 70 hours per week. The person in this position must be available to work overtime both during the week and on weekends as necessary. Overtime hours are paid at 1.5 the hourly rate. These are temporary exempt as-needed positions. Temporary exempt as-needed employees who have worked more than 1040 hours in any consecutive 12 month period, and whose normal work week at the time of inclusion in the system is not less than 20 hours are eligible for health coverage and retirement benefits. For more information on the City and County of San Francisco benefit policies, refer to the Employee Handbook available at https://sfdhr.org/sites/default/files/documents/Forms-Documents/Employee-Handbook.pdf Position Salary: $30.0125 to $36.475 hourly $62,426 to $75,868 annually Minimum Qualifications: One (1) year of clerical experience including preparing and maintaining a variety of records and/or documents, filing, use of office equipment, public contact and processing of incoming and outgoing mail. Substitution:  Completion of an approved City and County of San Francisco Clerical Administrative Training program, or completion of a clerical training program (240 hours), or 15 semester units (or equivalent quarter units) of coursework from an accredited college or university may substitute for up to 6 months of required experience. Desired Qualifications + Excellent work ethics + Experience with providing excellent customer service + Interpersonal skills and ability to work as part of a team in a fast-paced, deadline-driven environment + Flexibility, tolerance, and stamina for standing and walking for 8 and more hours  + Ability to maintain enthusiasm, patience, and a positive demeanor + Able to work independently and as a part of a team Application filing will be open continuously at least through October 7, 2024, and will close any time thereafter. If you have any questions regarding this recruitment or application process, please contact the Elections Hiring Team at elections.careers@sfgov.org. Additional Information Regarding Employment with the City and County of San Francisco: + Information About The Hiring Process (https://sfdhr.org/information-about-hiring-process) + Conviction History + Employee Benefits Overview  (https://sfdhr.org/benefits-overview)   + Equal Employment Opportunity (https://sfdhr.org/equal-employment-opportunity)   + Disaster Service Worker (https://sfdhr.org/disaster-service-workers) + ADA Accommodation + Veterans Preference (http://sfdhr.org/information-about-hiring-process#veteranspreference) + Right to Work + Copies of Application Documents (https://sfdhr.org/information-about-hiring-process#copies) + Diversity Statement Carol Isen - Human Resources Director All your information will be kept confidential according to EEO guidelines. The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.