Career Area:

Marketing

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

CATERPILLAR REMANUFACTURING
Do you have a passion for helping customers and supporting a sustainable solution? Since 1973, Cat Reman has helped bring the value at the core of every Cat product back to life. Customers look to us to provide a high-quality solution that is good for their business - and promotes sustainability. It's important to us to deliver. Our team is full of industry leaders. Together, following common values, we share a passion for delivering sustainability benefits that help the company contribute to a circular economy. It’s rewarding to work, with an inspiring team, where every contribution matters.
 

Caterpillar’s Remanufacturing Division is looking for a Visitor Services Coordinator for our Corinth, Mississippi facility. This position creates a world class experience for all customer/dealer visits, tours, Internal partner events, and conferences that take place in the Corinth, Mississippi facility.  Visitors include domestic and international executives from diverse backgrounds.  This position requires face-to-face interaction with Caterpillar customers, dealers, leaders, and senior executives.  Flexibility is a must and professionalism is always a necessity. 
 

Customer/Dealer Visits Responsibilities:

Coordinate customer visits with the Caterpillar representatives and dealers, in addition to hosting the customer/dealer visits. Understand the goals and objectives of the Caterpillar Reman sponsor requesting the visit or event and tailor the experience to meet expectations. Gain agreement from facility and product manager as to merits of the visit or event.Draft and distribute agendas and arrange for presenters, tour guides, etc. to support the visitUse knowledge and network of different work groups (engineering, marketing, operations, quality, customer service, commercial team, etc.) to connect the appropriate Caterpillar personnel with the customer/dealer and their needsCreate (in Excel), analyze, and distribute monthly reports on all visits and events on customers, non-customers, and financials and use the data to forecast future business and goalsCollect data on customer satisfaction and use this information to improve the customer experienceOrganize reservations for hotels, transportation, and dinners, taking into consideration the needs of the customer, including those related to culture and religionDevelop tour routes, and tour script/content. Arrange for catering of meals, snacks, and beverages for all customer, dealer, and internal Cat events using customer needs (dietary, religious, etc.) to guide the decision-making process.Manage conference room reservation policy, make changes as needed
 

Caterpillar Internal Partner events and Conferences
In addition to the tasks associated with Customer/Dealer Visits:

Assist with organizing Caterpillar conferences or internal partner events such as Reman 101, Dealer days, etc.  (both in-house and in the local Corinth area).Manage target attendee list, invitation distribution, collect responses, registration, etc.Coordinate presentations with the appropriate speakersCoordinate tours  
 

Non-Customer/Dealer Visits

Oversee tours from high schools, colleges, other Caterpillar facilities and professional organizationsDraft and distribute agendas and arrange for presenters, tour guides, etc. to support

Qualifications

BS or BA degree in Marketing, Communications or related field and/or Minimum of 3-5 years of relevant work experienceStrong people skillsPrevious experience with Fortune 500 personnel, culture, and brand helpful
Strong proficiency in all elements of Microsoft OfficeDesired experience working with international people and a variety of cultures.Ability to maintain confidentiality of sensitive informationAbility to work in a deadline-driven, fast-paced environment that frequently changesAbility to recognize, address and troubleshoot problemsWork well under pressure
 

Preferred Education      BS or BA in Marketing, Communications or related
 

Employee benefit details:
Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.
Here you earn more than just an hourly wage, because we value your performance, we offer a total rewards package that provides day one benefits along with the potential of annual bonuses.
Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).

Medical, dental, and vision coverage​Paid time off plan (Vacation, Holiday, Volunteer, Etc.)​401k savings plan​Health savings account (HSA)​Flexible spending accounts (FSAs)​Short and long-term disability coverage​Life Insurance​Paid parental leave​Healthy Lifestyle Programs​Employee Assistance Programs​Voluntary Benefits (Ex. Accident, Identity Theft Protection)

All eligible candidates MUST pass the following pre-employment screenings before they can be hired to any Caterpillar position:

Background ScreeningDrug & Alcohol Screening (Applicants are hereby advised that the Company has implemented a drug and alcohol policy and conducts a testing program, pursuant to Sections 71-7-1, et al., of the Mississippi Code of 1972, Ann. (hereinafter referred to as “the Act”), and you are hereby advised of the existence of said Act.)

Please ensure you frequently sign into your candidate home for any updates or correspondence for positions that you have applied for. https://cat.wd5.myworkdayjobs.com/CaterpillarCareers.
Keep a frequent check on emails as correspondence will be sent to the email that you used to apply with. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.
 

Visa sponsorship is NOT available for this position.
 

This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers

Relocation assistance is offered for this position
 

About Caterpillar 

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. 

Summary Pay Range:

$79,800.00 - $119,760.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. 

Benefits:

Annual incentive bonus plan*

Medical, dental, and vision coverage

Paid time off plan (Vacation, Holiday, Volunteer, Etc.)

401k savings plan

Health savings account (HSA)

Flexible spending accounts (FSAs)

Disability benefits

Life Insurance

Parental leave

Healthy Lifestyle Programs

Employee Assistance Programs

Voluntary Benefits and Employee Discounts

Tuition Reimbursement

Career Development

*Subject to annual eligibility and incentive plan guidelines.

Relocation is available for this position.

Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.

Posting Dates:

February 13, 2025 - February 23, 2025

Any offer of employment is conditioned upon the successful completion of a drug screen.     

EEO/AA Employer.  All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

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