Virtual Sales Associate – Tampa, FL (Hybrid)

What Will You Do?

Ashley Furniture is the #1 furniture retailer in the US, and we are seeking professionals for our Virtual Sales Advisor position with the ability to create an in-store experience via multiple different online platforms. Using an on-line chat feature, we aim not only to answer frequent questions they may have but also to be their trusted sales advisor and educate them on other services we offer. 

Provides an extraordinary guest experience whether the guest is shopping online, virtually, or instore using on-line chat feature.  Answers guest inquiries and assists with navigating the shopping experience.  Provides timely and accurate information to the guest.  Researches, locates, and provides product solutions that aid the guest in making purchasing decisions  Upsells products and services  Offers and explains available payment options  Assist in Share Cart making to aid the guest in purchasing.  Supports the recovery of guest sales  Meets or exceeds established and agreed upon sales goals  Remains up to date on all the products and services that the company offers  Interacts with team members and guests in a way that reflects our culture and core values.  Training weekly to expand knowledge and grow as a professional agent  Willing to work in a team environment and work individually. 

What Do You Need?

Must have 1-2 years of sales experience  Proficient in technology, computer literacy and typing  Required to follow all scripts, policies and procedures as provided, and comply with guest experience training  Must be willing to work a flexible schedule which may include early morning, night, and weekend shifts  Internet connections at home 

 

Apply today and find your home at Ashley! 

Hourly Rate: $15/hour plus commission

Benefits We Offer

Health, Dental, Vision, Employee Assistance Program Paid Vacation, Holidays, and PTO Generous Employee Discount on home furnishings Professional Development Opportunities Ashley Wellness Centers (location specific) and Medical Tourism Telehealth 401(k) and Profit Sharing Life Insurance

Our Core Values

Honesty & Integrity Passion, Drive, Discipline Continuous Improvement/Operational Excellence Dirty Fingernail Growth Focused

To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page:

Corporate Social Responsibility

We are an equal opportunity employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. Principals Only