Under the supervision of the Nursing Director of Medical/Surgical Services, the Virtual Nurse Navigator will support the front-line nursing care team. This role is integral to facilitating specific elements of the admission/discharge/education process for UM Capital inpatients while ensuring effective, efficient, and safe transition of care throughout the hospital encounter.
Principal Duties:
1. Provides virtual support with documentation surrounding admissions and discharges.
2. Creates opportunities to decrease the gap in novice and experienced nurses at the unit level.
3. Enhances patient experience and quality of care (e.g., leadership rounding, patient experience, collaboration with patients and family members, etc.).
4. Assists in cultivating interprofessional relationships across disciplines.
5. Completes and documents patient education related to hospitalization to include caregiver education.
6. Assist with transforming care delivery by lending expertise and support to the frontline through a virtual platform.
7. Validate standard of care by reviewing clinical practice metrics and identifying incomplete entry in EMR.
8. Ensuring procedural and policy driven guideline compliance by supporting the nurse through secondary validation, and educational support to the staff and / or the patient (family centered education).
9. Bridge the customer service aspect by initiating a more timely interaction while allowing the frontline nurse to prioritize workload deliverables.
10. Provide support through varying schedules contingent upon clinical operation demands and system focused initiatives.
Company Description
At UM Capital Region Health, we’re about to changeUP everything with the opening of our new hospital in Spring 2021!
Located in Largo in the heart of Prince George’s County, our new state-of-the-art regional medical center (UM Capital Region Medical Center) will provide improved access to primary and ambulatory care services, and serve as a tertiary care center for critically ill patients. In addition, our new space will allow us to expand our offerings as a community partner to help improve the health status of Prince George’s County residents.
Licensure/Certification/Registration
Required:
Licensure as a Registered Nurse in the state of Maryland, or eligible to practice due to Compact state agreements outlined through the MD Board of Nursing, is required. 2-3 years of nursing inpatient setting experience (e.g., critical care, medical surgical, behavioral health, etc.) required.
Basic Life Support – Health Care Provider (BLS-HCP)
Education/Knowledge
Required: Associates Degree Nursing
Preferred: Bachelors of Science in Nursing
Applicable Experience
Required: 2-3 years
Preferred: 5+ year
Additional InformationAll your information will be kept confidential according to EEO guidelines.
Compensation
Pay Range: $42.64-$64Other Compensation (if applicable):Review the 2024-2025 UMMS Benefits Guide