The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:
As a VIP Lounge Representative, you will be responsible for warmly greeting patrons, verify their credentials, and assist them with checking in for their stay. You will play a vital role in our mission to own the guest’s experience and create WOW memories that they will carry with them far beyond their time with us. 

THE DAY-TO-DAY:

Engage with guests, addressing their queries and providing information about lounge amenities.Assist in making reservations for services like spa treatments, dining, or entertainment.Streamline the check-in and check-out process for VIP guests.Ensure a seamless experience by coordinating with front desk staff and maintaining excellent communication with guests.Verify the accuracy of charges and credits on guest bills.Cash Handling and Transaction Management:Collect payments from guests, handling both cash and credit transactions.Demonstrate responsibility in balancing cash and cash equivalents according to property procedures.Prepare the VIP lounge for the day by following department standards.Ensure all guest rooms are assigned and amenities are delivered.

THE IDEAL CANDIDATE:

At least 18 years oldPossesses a high school diploma, GED or equivalent.Has at least one (1) year of guest service, front desk, or concierge experience.Strong attention to detail.Works well on a team.Ability to maintain confidentiality of sensitive informationAbility to stay calm under pressureEnjoys creating exceptional experience.

THE PERKS & BENEFITS:

Wellness incentive programs to help you stay healthy physically and mentally.Health & Income Protection benefits (for eligible employees)Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.Free meals in our employee dining roomFree parking on and off shiftHealthcare, financial, and time off benefitsProfessional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION: https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=11981

Pay Range:

The starting rate for this role is:

$19.00

Should overtime be worked, employees are paid overtime pay in accordance with state requirements.
 

Eligible employees have the opportunity to participate in medical, dental, vision, and life insurance plans as well as 401(k) and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.

Are you ready to JOIN THE SHOW? Apply today!