Vice President Operations Requisition Number 2023-7453 Overview

The Vice President of Operations is responsible for providing thought leadership, direction and oversight to     Club operations. Develops and implements strategy for positive youth development and member experience including safety, staffing, and partnership development. Leads Club staff with employee recruitment and retention. Collaborates with appropriate senior staff to develop and monitor Operation’s fundraising, programming, financial, and human resources goals and plans.

Responsibilities Leadership and Strategic PlanningDevelops, communicates and implements organization’s operational policies and procedures, and monitors forOrients and trains organization staff to Boys & Girls Club’s optimal Club Experience, protocols and quality measures to improve program Determines optimum number, model and placement of clubs; recommends and helps implement changes supported by analysis of resources andDevelops membership and optimal and average daily attendance targets and plans and executes strategies to achieveWorks with Senior Leadership Team to develop the organization's plans and programs as a strategic thought partner, particularly from the perspective of the OperationsDetermines optimum club hours of operation required to achieve organization’sLeads and guides program staff in developing, monitoring, and improving programs in Clubs to achieve the optimal Club Experience asCollaborates with Vice President of Programs & Grants and Chief Financial Officer to monitor grant compliance and improve program delivery in clubs; works together to develop grant proposals and to obtain and report on outcomesCommits to data driven decision making with a focus on optimal club experience and optimal staffProvides leadership and direction to operations on managing crisis Board – Committee DevelopmentParticipates in and reports on operations at BGCCV corporate boardCoordinates and leads Operations/Property committee meetings, including preparing meeting agendas and reporting on meetingCollaborates with Resource Development staffBudgetAnalyzes operation’s needs, develops budget that supports those needs, monitors budget and reports variances in revenue andCollaborates with Chief Financial Officer to develop and execute strategies to meet budget targetsMarketing, Public Relations & DevelopmentParticipates in activities to maintain good public relations for Club programs, services andCollaborates with Resource Development to develop strategic plan for club initiated fundraising efforts; monitors plan and implements strategies to ensure targets are achiueved.Staff ManagementManages Operations’ Department staff including recruiting and onboarding a diverse and qualified staff, training and developing staff, identifying performance objectives, and monitoring and providing feedback onWorks with Senior Director of Operations and other operations management staff to determine club staffing levels that best support effective program delivery, budget compliance and ensures safety; seeks support from Finance. Facilities and PropertyAssesses risk and implements programs and policies to minimize loss and exposure toOversees identification of and prioritizing of capital improvements needed by clubs, secures approval and funding and reviews bids and monitorsDevelops and communicates policies regarding buildings, grounds, vehicles, equipment, upkeep, usage and maintenance; monitors adherence to those policies andDevelops and communicates policies concerning use of clubs, equipment and grounds by outside organizations when clubs are closed.Visits clubs regularly and inspect vehicles regularly to ensure they are safe, attractive, and well-Oversees strategy and procedure to determine clubs’ building, equipment and grounds maintenance and repair needs; monitors priorities andOversees capital projects and building improvements to meet organizational needs. AdministrativeManages programs & operation’s administrative processes and ensures that administrative data, from the club level up, is accurate and timely, and follows organizational administrative policies and procedures.

 

 

Qualifications EducationBachelor's degree from an accredited college required ExperienceA minimum of ten years of work experience where operations consists of multiple locations, budget oversight, team development and management, and responsibility for fundraising, boards and budgets. SkillsDemonstrated ability to organize, direct and coordinate operations; personnel supervision, recruitment and retention of key personnel; facilities management; and budget development andLeadership skills, including negotiation, problem solving, decision makingKnowledge of the mission, objectives, policies, programs, procedures and principles and practices of non-profit organizations and youth development servicesAbility to manage multiple tasks and to develop solutions to problems with limitedExcellent human relations skills and ability to motivate staff andStrong oral, written and presentation communicationAbility to establish and maintain effective working relationships with Club staff, Board members, volunteers, community groups, and other relatedAdvanced understanding of basic office applications including MS Office (Word, Excel, PowerPoint, and Outlook)

DISCLAIMER:

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.