Vice President , Chief Information Security Officer
Blue Cross Blue Shield of Massachusetts
Ready to help us transform healthcare? Bring your true colors to blue.
The Role
Reporting to the Chief Information Officer and SVP of Enterprise Technology, the Chief Information Security Officer (CISO) will be responsible for strategic oversight and management of our enterprise-wide corporate security program, as well as leadership oversight of a direct staff and external vendors. The leader will drive and champion BCBSMA’s cyber and data security vision, strategy, and information security program that aligns with business goals and industry best practices by conducting thorough research and assessment of information security requirements. The leader will have a deep understanding of the evolving landscape of security and technology and will collaborate directly with the senior management team and key business stakeholders (audit & risk, legal, compliance, operations, IT) to manage and resolve security incidents, and plan and implement information security projects to meet key business objectives across the organization. The ideal candidate will establish, lead and uphold robust information security policies, standards and procedures, ensuring organizational adherence while also establishing stringent security requirements and mitigating security risks associated with third-party vendors for compliance with these standards.
Experience, Track Record and Sector Knowledge:
+ A deep and well-rounded information and cyber security background with proven ability to develop and articulate a long-term vision for the organization’s cyber security strategy.
+ Proven track record of developing and implementing secure processes and systems used to prevent, detect, mitigate, and recover from cyberattacks with strong exposure to firewalls, encryption, and other technology-based safeguards.
+ Strong security architecture background with experience building and driving a cybersecurity strategy and framework, with initiatives to secure the organization's cyber and technology assets.
+ Effectively led incident response efforts in the event of a cybersecurity breach or incident, including coordinating with internal teams and external stakeholders to mitigate the impact and ensure timely resolution and communication.
+ Evaluating the security posture of third-party vendors and partners and ensure that appropriate security measures are in place to protect shared data and resources.
+ Deep credibility in developing and delivering security awareness programs and training initiatives to educate employees and stakeholders on cybersecurity best practices and procedures.
+ Ability to negotiate and manage external relationships with contracting firms, application developers, third-party vendors.
+ Demonstrated ability to lead complex projects involving multiple organization units, systems and/or technical components.
+ Experience evaluating and adopting cutting-edge security technologies and tools into the enterprise with seamless integration of security measures throughout the development lifecycle.
+ Experience within healthcare and familiarity with the health care/managed care data model is a plus.
Key Competencies:
+ Influencing collaboratively: Exceptional ability to convey security concepts to both technical and non-technical stakeholders (including executives and board members) and able to influence and advocate for necessary security measures.
+ Leading teams: Strong track record of leading, managing, and inspiring the security team, including recruiting, developing, and retaining top talent.
+ Shaping strategy: Ability to be innovative and approach issues with a strategic mindset to provide thoughtful evaluations and recommendations on security risks as they relate to project objectives, facilitating resolution in cases of conflict.
+ Market insights: Deep understanding of evolving cybersecurity threats, events, and market dynamics across business ecosystems to evaluate potential impacts and prioritize strategic focus areas.
+ Results orientation: Driving execution for results by thoughtfully orchestrating organizational resources to continually drive for superior impact and business results with high adaptability in a changing environment.
Personal Characteristics:
+ Deep commitment to lead a pervasive culture of security consciousness with purposeful intent that aligns with BCBSMA’s mission and values.
+ Establish a culture of high performance, productivity, creativity, and innovation.
+ Provide strong leadership to the various team members through mentoring, career development, interpersonal skills, teamwork ethic, and enabling leadership skills.
+ Exhibits effective team leadership and collaboration skills, with the ability to work effectively with other through conflicting pressures and priorities while resolving complex issues.
Education & Qualifications:
+ BA or BS degree in technology, related field, or requisite experience; master’s degree and/or additional security certifications preferred.
+ Minimum 10+ years’ experience in area of Information Security and IT roles
+ Information Security Industry Certifications preferred (CISSP strongly preferred) Audit certification (CISA or equivalent, CISM strongly preferred)
+ Proficiency in Cyber security tools, especially endpoint solutions, intrusion prevention systems and data loss prevention systems.
+ Strong understanding of information security principles, practices, and technologies, including network security, application security, cloud security and endpoint security.
+ Superior written and verbal communication skills to engage with partners and with external information security and privacy professionals.
+ Working knowledge of HIPAA, NIST, ISO 27002 & 27799, COBIT, ITIL and Information Security Best Practices
+ Familiar with industry-specific regulations and standards (HIPAA preferred) to ensure organizational compliance.
Blue Cross Blue Shield of Massachusetts is an Equal Opportunity Employer/Affirmative Action Employer. Applicants are considered for all position without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, or any characteristics protected by law.
Minimum Education Requirements:
High school degree or equivalent required unless otherwise noted above
LocationBostonTime TypeFull time
Salary Range: $292,500.00 - $357,500.00
The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs and affordability.
This job is also eligible for variable pay.
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
WHY Blue Cross Blue Shield of MA?
We understand that the confidence gap (https://www.theatlantic.com/magazine/archive/2014/05/the-confidence-gap/359815/) and imposter syndrome (https://www.braintreepayments.com/blog/overcoming-imposter-syndrome/) can prevent amazing candidates coming our way, so please don’t hesitate to apply. We’d love to hear from you. You might be just what we need for this role or possibly another one at Blue Cross Blue Shield of MA. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be brilliant. We encourage you to bring us your true colors, , your perspectives, and your experiences. It’s in our differences that we will remain relentless in our pursuit to transform healthcare for ALL.
As an employer, we are committed to investing in your development and providing the necessary resources to enable your success. Learn how we are dedicated to creating an inclusive and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path by visiting our Company Culture (https://careers.bluecrossma.org/us/en/culturepage) page. If this sounds like something you’d like to be a part of, we’d love to hear from you. You can also join our Talent Community (https://careers.bluecrossma.org/us/en/jointalentcommunity?applyType=JTC) to stay “in the know” on all things Blue.
At Blue Cross Blue Shield of Massachusetts, we believe in wellness and that work/life balance is a key part of associate wellbeing. For more information on how we work and support that work/life balance visit our "How We Work (https://careers.bluecrossma.org/us/en/how-we-work) " Page.
Voted as the highest in member satisfaction among Massachusetts commercial health plans by JD Power , Blue Cross Blue Shield of Massachusetts is a community-focused, tax-paying, not-for-profit health plan headquartered in Boston. We have been a market leader for over 75 years, and are consistently ranked among the nation's best health plans. Our daily efforts are dedicated to effectively serving our 2.8 million members, and consistently offering security, stability, and peace of mind to both our members and associates.
Our Commitment to You
We are committed to investing in your development and providing the necessary resources to enable your success. We are dedicated to creating a refreshing and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path. We take pride in our diverse, community-centric, wellness-focused culture and believe every member of our team deserves to enjoy a positive work-life balance.
Blue Cross Blue Shield of Massachusetts is an Equal Employment / Affirmative Action Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or expression, or any other characteristics protected by law.
Blue Cross Blue Shield of Massachusetts will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Blue Cross Blue Shield of Massachusetts's legal duty to furnish information.
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