Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Vice President, Lead Solution Architect (LSA)

Cora Ops360 is Genpact’s biggest ops transformation platform, which drives radical transparency and insights to drive outcomes by enabling its users to access data points in real-time, connecting them behind the scenes, and then adapting their operations at speed and with precision. Operating with collective intelligence from our huge client base, Cora Ops30 helps its users see their business from every angle to uncover opportunities for getting better. Cora ops30 is a multi-dimensional, multi-faceted transformation program that will unlock tremendous value by targeting 3 key business outcomes – (1) revenue acceleration (2) cost reduction, and (3) insights to drive business outcomes.

LSA role is a combination of excellent Solutioning mindset combining business requirements and tech feasibility, good commercial sense, innovative thinking, and excellent senior leadership/customer facing skills (executive presence, ability to listen and address specific problems, articulate acceptable and reasonable solutions, etc.). The role also involves estimation and negotiation with business and IT to lead an idea or feature from initial stages to solution agreement deal and then handover to the respective delivery team for execution.

The role directly contributes to Genpact's priority to strengthen the infinity loop between Delivery and Transformation. LSA will string design and solution across 5 modules shown above and build relevant horizontal capabilities for modules to leverage, driving excellent user experience.

Responsibilities

· Bring industry knowledge, world-class capabilities, innovation, standardized processes, and innovative technology to solutions.

· Own the overall solution design while working with various workstream leads from the Sales, Functional SMEs, Digital – Tech - AI and Operations

· Lead cross-functional discussions to discuss and design the final solution.

· Ability to bring in strategic thinking on AI / ML / Gen AI led solutions including leveraging the partner ecosystem

· Work with internal teams to build the solution proposal and present to senior leadership

· Be aware of market trends/changes/competitive landscape

· Work independently in a cross-cultural environment, panning different time zones

Qualifications we seek in you

Minimum qualifications

FA background/domainExcellent communication – verbal and written

· Good presentation skills

· Consultative selling

· Creative thinking/innovative mindset

· Commercially Savvy

· Exposure to BPO (Business Process Outsourcing) industry/F A domain with relevant work experience

· Prior experience in creating and executing digital solutions

· AWS / Service Now / Power BI knowledge

Preferred qualifications

· Chartered Accountant / CPA / CFA or equivalent

· Strategic partnering roles

· Prior experience in building apps in a BPO tech environment and business landscape

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, colour, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training