Company Overview
Sleep Number is a sleep wellness technology leader. For nearly four decades, we have placed sleep at the center of wellbeing, improving over 15 million lives with our Sleep Number smart beds. We are guided by our purpose – to improve the health and wellbeing of society through higher quality sleep. This is exemplified through our 4,000+ mission-driven team members who passionately innovate to drive value creation through our vertically integrated business model, owning the process from start to finish, including selling in our over 650 stores nationwide.
Our team members are encouraged to bring their whole selves to work, sharing their unique perspectives, backgrounds and skills with Sleep Number every day. Whether you are entering, returning or experienced in the workforce, we have a place for you. We hope you join us in creating the future through higher quality sleep
Sleep Number is a sleep and wellness technology company. With a purpose to improve the health and wellbeing of society through higher quality sleep, the Company – along with its more than 4100 passionate team members – are dedicated to improving lives and committed to lifelong relationships with Smart Sleepers. To date, Sleep Number has improved more than 15 million lives in the United States.
The Company’s smart bed and sleep wellness technology platforms connect the physical and digital worlds, creating an immersive, adaptive, and individualized sleep health experience. Sleep Number’s proprietary software, algorithms, data and applications deliver accurate, real world, longitudinal data at scale never seen before in the science of sleep. The multidimensional nature of our sleep data, and our partnerships with the world’s leading partners in sleep, help us create actionable sleep health and wellness solutions that improve millions of lives through proven quality sleep. Quality sleep is vital for physical, mental, and emotional wellbeing; Sleep Number’s smart beds deliver exceptional sleep by automatically sensing and effortlessly adjusting to the needs of each sleeper. Sleep Number is poised to impact value creation across the care continuum connecting smart beds, digital products, partnerships to deliver sleep solutions that can improve Smart Sleeper’s health and wellbeing.
This role will have leadership responsibility over sleep science and research, which includes product business development and the development and commercialization of targeted health and wellbeing capabilities through Sleep Number’s sleep wellness technology platforms. Additionally, this role manages clinical research, internal and external health advisors and health partnerships to position Sleep Number’s leadership position beyond the consumer sleep market, building our leadership in the scientific community in support of the health and wellbeing opportunities in basic and applied research.
Core Responsibilities
Spearhead the Sleep Number scientific health and research strategy in support of advancing Sleep Number’s impact: including, commercialization of health and wellbeing bio-signal and data capabilities with innovation leadership, scientific and clinical research and validation, and management of health advisors and health partnerships inclusive of business development.Be an expert at understanding the latest sleep technologies for consumer and health markets, and drive awareness of how those connect to our business, strong perceptual acuity and ability to design for the future market transitions with the ability to bridge between consumer and healthcare business opportunities.This role will require leveraging knowledge in sleep from a consumer and health landscape perspective to anticipate and build features that resonate with the consumer and scientific/ medical communities.Evaluate and illuminate business opportunities to put into research and development for well-being and health products, data, research and partnershipsFinancial Portfolio Management of health capabilities and health partnerships: Total Shareholder Value, sales, gross margin, operational effectiveness & value equation/ Return on Investment Lead the development and execution of the health platform roadmap, deliver features and benefits to customers/ partners on time and within budgetDeliver consumer value, NPS, user satisfaction and app rating driving and optimize product margins based on innovative features and benefits that are brought to market Offer expertise to navigate wellbeing and health HIPPA and potential FDA requirementsIndirect influence and partnership to develop leading edge innovative productsPartner with cross-functional leaders across the organization to identify and solve operational and execution issuesLead the creation of best practices within consumer and health applications, including identifying trends and competitive reviews to bring about the top experiences for all usersCreate and drive disciplined health feature development processes to support and execute new product launches and initiatives Responsible to lead partnerships with health advisor community, support research execution to enable scientific paper execution, institutional research, and third-party data.Partner and provide input to engineering leadership to ensure data structure for regulatory and security purposes for partnership readinessResponsible for managing and developing a health products and services team, including interviewing, selecting, and training of staff; monitoring and appraising performance of direct reports; coaching and motivating team members; and completing human resource management functions.Experience, Education & Certifications
15+ years’ experience in product development, quality, regulatory and/or clinical experience in MedTech or life sciences technology-driven companies, with at least 10 yrs. in management positions leading major programs and teamsExperience in end-to-end digital health platforms (mobile, online, IOT and connected user platform experience)Experience with all phases of the healthcare product development lifecycle, including concept, design, implementation, verification and validation activities necessary for product commercialization and regulatory compliance (US required, international experience also strongly preferred)Track record of operational leadership and managing major programs and organizations in both US/domestic (required) and international settings (preferred), including major contributions to regulatory data filings across geographiesRelevant network of professional, KOL, and PI relationships within major hospital systems, provider networks, academic medical centers, and provider/professional associations in the US (required) and international geographies (preferred)Strong track record of delivering complex, high value deliverables through organization change, development, market analysis, product and program managementDesigning and executing strategies that converge with business and technology for the benefit of increased revenue, margin and optimal customer experienceAbility to leverage the voice of the business and identify the largest impact while building passionate high performing teamsThe ideal candidate will have exceptional background in health product management, software development, partnerships and communicationsBachelor’s degree required, advanced master’s level degree preferred- ideally in Engineering and/ or Computer Science/ Engineering requiredExperience in delivering software products used by end-usersKnowledge, skills & abilities
Extremely strong people-leader to ensure the team meets or exceeds project deliverable timelines and functional objectivesExceptional interpersonal, influencing, inspirational vision, and communication (written and verbal) skills Relies on extensive experience, partnership and collaboration, and judgment to plan and accomplish goalsStrong cross functional leadership: demonstrated ability to engage teams and external partners to generate expected resultsAbility to think both strategically and tactically in a high energy, fast paced and global development environmentP&L responsibility of key categories: ability to execute and deliver financial goals supporting company goalsAssist in determining product portfolio inclusive of product messaging, pricing, packaging, promotion and marketing.Proven ability to attract, build, develop, inspire and motivate technical teams in a fast-paced engineering organization across multiple locationsExceptional communication skills and an ability to connect people with different points of view and with varying levels of experienceAbility to make timely, data-driven decisions across new and existing product portfolioProven strength in translating ideas into specific qualified and quantified action items. Ability to develop detailed plans with specific goals, priorities, timelines and budgets to effectuate ideas into productsKnowledge or experience working with Technology Product Development, User Experience, Internet of things (IOT), SaaS, PaaS, AWS, Azure, APIs, Location Based Services, hardware, software and digital signal processing, Application development, UI/ UX and quality assurance experience. Experience with Linux, AWS, Azure, iOS, Android, Windows, WebWellbeing
Wellbeing is more than a catchphrase - it's a movement that permeates our company and through our team members. We are dedicated to enhancing and supporting the wellbeing of our team members and their families through benefits, programs, and resources across our five wellbeing pillars of emotional, financial, career, community, and physical health, with sleep at the center.
By joining our team, in addition to offering competitive pay programs, we are proud to offer eligible team members an extensive benefits package including, but not limited to medical and pharmacy benefits, dental, life and disability insurance, a matched 401(k) Plan, paid time off, and much more.
Safety
Safety is a top priority for Sleep Number supporting customers and team members wellbeing. COVID-19 Precaution(s) are in place consistent with CDC guidelines, U.S. Department of Labor’s Occupational Health & Safety Administration (OSHA), and state/local laws.
EEO Statement
Sleep Number is an equal opportunity employer. We are committed to recruiting, hiring and promoting qualified people and prohibit discrimination based on race, color, marital status, religion, sex (including gender, gender identity, gender expression, transgender status, pregnancy, childbirth, and medical conditions related to pregnancy or childbirth), sexual orientation, age, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state, or local law.
Americans with Disabilities Act (ADA)
It is Sleep Number’s policy to provide reasonable accommodations to qualified individuals with disabilities during the application process, consistent with applicable law. We may require supporting medical or religious documentation where applicable and permissible by law. If you are a qualified individual, you may request a reasonable accommodation at any time during the selection process, including if you are unable or otherwise limited in your ability to access open roles here.