Job Description

The Chief Administrative Office (CAO) is comprised of multiple global functions that support JPMorgan Chase's businesses in 60 countries, including Finance & Business Management (F&BM), Global Real Estate, Global Security, Document & Business Solutions, Global Supplier Services, CAO Strategic Initiatives, Corporate Aviation, Corporate Insurance, Amenity Services, Firmwide Business Resiliency, and Firmwide Business Workforce Strategy. CAO colleagues around the world are helping the company work better, faster, cheaper and safer. We protect and support employees providing a multitude of critical services across the firm’s global operations.

Job summary

As a Vice President, Chief Administrative Office Control Management within the CAO Control Management team, you will be responsible for maintaining a strong and consistent control environment across the firm. You will support the CAO Finance & Business Management function with managing and reporting on the operational risk environment. Your role will involve partnering with various teams to identify and mitigate operational risk, creating a proactive risk and control culture, and providing leadership support for the execution of the Risk & Control Self-Assessment.

Job Responsibilities

Control design and evaluation, Risks and controls identification/assessment, Control breaks and resolution and Control governance & reporting Create a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols Review and analyze program related data (e.g., KRI/KPI) to support business-related programs and strategies Provide leadership support for the end-to-end execution of the Risk & Control Self-Assessment, including control breaks and resolutions, to reduce financial loss, regulatory exposure, and reputational risk Add unique aspects to this job (e.g., specialized technology, business knowledge, governance travel requirements, and regional responsibilities Support the firmwide data management & ESG risk stripe in adoption of consistent risk practices

Required qualifications, capabilities and skills

Bachelor’s degree or equivalent experience required 12+ years of financial service experience in controls, audit, quality assurance, risk management, or compliance  Problem solving / Analytical skills - solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)

Preferred qualifications, capabilities and skills

Business knowledge - ability to understand the business / knowledge of regulation surrounding business and strong orientation with the Data, AI/ML or ESG domain Communication/presentation - excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner Work autonomously to affect change - flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results driven environment Implementation skills