Job Summary:

WHO ARE YOU?

Do you enjoy live events? Do you excel in fast paced, creative environments? Then you’re in luck! We are looking for a highly motivated self-starter who embodies both a passion for music and a love of the live event experience. Is this you? Read on…

WHO ARE WE?

Vibee builds unforgettable destination experiences for fans around the world. Founded by Live Nation, the world’s leading live entertainment company, Vibee provides fans the opportunity to immerse themselves in the best music and entertainment events on land and sea. From curated activations to bespoke festival packages, Vibee creates transformative moments in the most sought after destinations.

THE ROLE

Vibee is seeking an Event Programming Coordinator to support the Ticketing and Platform team. This detail-oriented position is responsible for the backend programming setup for client event on sales. They work in conjunction with the Ticketing and Platform Manager and Director to gather information necessary to properly program, audit, and facilitate the on sale and maintenance of event software operations for all events sold on the Vibee platform, as well as other Live Nation ticketing platforms. A successful Event Programmer will be extremely detail oriented, thorough and ensure total accuracy and adherence to all Vibee programming standards. The role is crucial to the success of all Vibee events and requires excellent organizational skills, strong problem-solving skills, and an ability to work efficiently, accurately, and effectively under pressure. This position reports to the Director, Ticketing and Platform.

RESPONSIBILITIES

Maintain the programming for a roster of events, from initial engagement through the end of the eventSupport internal departments with general questions, support and troubleshooting related to event programmingGather event details via email, project management tools, and through meeting attendance with internal and external stakeholders to ensure proper understanding of details for configuration of eventsWork with Ticketing and Platform team to assess proper timeline expectations based upon event build complexity and client requirementsPerform Event QA process to ensure programming accuracy and adherence to company compliance standardsMeet defined timelines around event programmingDevelop and maintain excellent working relationships with all internal and external teamsAssist in onsite ticketing management, when requiredOther duties as assigned

QUALIFICATIONS

1-2+ years of experience in the music, concert, and/or event industryBox office or ticketing experience is considered an assetExcellent inventory and project management skills.Strong attention to detailAbility to prioritize, organize, problem solve, follow-up, and communicate.Excellent interpersonal and communication skillsCompetency in spreadsheets, Google Suite, Microsoft Office, Airtable, and AsanaMust be an active problem solver, instilled with a sense of urgency for projects large and smallSuperior oral and written communication.Ability to work in a fast-paced environmentAbility to travel extensively and work evenings and weekends, as requiredMust be able to work under pressure to meet strict deadlines.

WORK ENVIRONMENT

Must be able to tolerate loud noise levels & busy environmentsMay work in drastic temperature climatesMust be willing to work during evening and weekend hours, as required, to meet deadlinesMust be willing and able  to travel extensively both domestically and abroadMust be able to continuously stand or walk.Must be able to bend, squat, climb stairs and lift frequentlyMust be able to lift up to 20 pounds occasionallyMay occasionally walk on slippery or uneven surfacesPosition will expose candidate to sensitive company information and so must maintain strict confidentialityMust exercise the utmost discretion in dealing with staff, vendors, and business associates regarding sensitive matters

Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by Vibee for a visa.

EQUAL EMPLOYMENT OPPORTUNITY
Vibee strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.