The Veterinary Technician (Team Medicine) is a full-time position for 12-18 month maternity leave coverage. This position reports directly to the Technical Resources Manager, General Practice. We would consider an experienced Veterinary Assistant for this role as well.
Schedule: 32-40 hours per week, weekdays with some evenings (our GP department closes at 7 pm!) and Saturdays on rotation.
The Team Medicine Technician works directly with our General Practice veterinarians in all aspects relating to patient care. The Team Medicine Technician will work in the exam room with the veterinarian acquiring detailed medical history and educating clients on a variety of preventative diseases, routine care and dietary options.
Organizing the flow of the day, responding to client inquiries, and keeping track of pending and completed laboratory tests will be orchestrated by the Team Medicine Technician. Follow-up phone calls to assess a patient’s recovery from surgery, illness, dietary changes, or medication tolerances are critical.
Responsibilities:
Below are just a few of the primary skills one should be proficient in for this position:
Communicate with clients (obtain histories, discharges, updates, euthanasia)
Create and present estimates to clients
Help maintain the flow of the doctor's schedules/appointments
Create treatment sheets on iPads for doctors to finalize
Restrain patients for examination or procedures
Fill prescriptions to go home with clients
Send and receive phone calls and emails
Manage daily tasks (lab & radiology reports, filing, callbacks/updates, enter charges, obtaining records, etc.)
Ensure patients are clean and comfortable
Clean and maintain the exam rooms, overall treatment floor and hospital
Work in a very high volume, fast-paced environment
Multitask and prioritize cases and daily duties
Maintain excellent time management skills
Communicate and collaborate in a cohesive team environment
Assist in the Treatment area or Client Service Desk may be warranted based on the candidate’s skills
Required:
Veterinary Technician college diploma.
Would consider an experienced Veterinary Assistant for this role.
Excellent client service skills.
Fluent in English (Reading, Writing and Oral)
Able to support patients up to 50kg and lift up to 25kg.
Preferred:
Fluently bilingual in French and English (Reading, Writing and Oral).
Previous experience in client education related to preventative medicine, vaccine protocols, nutrition, etc.
Proficient in reading and analyzing laboratory samples including ear swabs, skin scrapings, and basic fine needle aspirate cytology.
Skills:
Excellent time management skills and the ability to handle multiple tasks/projects;
Excellent interpersonal, problem-solving, and teamwork skills;
Proven ability to organize, take initiative, work independently, exercise good judgment;
Decision-making and critical thinking skills;
Ability to build and maintain internal and external relationships with professionalism and integrity;
Exhibits a positive attitude and uses courtesy, diplomacy and discretion; and,
Maintains professional ethics and confidentiality.
What VCA Canada Offers
Join our team and you will make a huge difference in the lives of pets and their families! With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture of Wellness and Appreciation! you can thrive in!
VCA Canada Student Loan RRSP Program – Ask us more!
Medical Library; 2000+ journals, 600+ textbooks, research, and more at your fingertips!
Ask us about our mobilization and hands-free radiology!
RRSP Employer 5 % Match Program – saving for your future just got easier!
Paid membership and dues; Annual uniform allowance
Paid wellness days, sick days, and vacation time
Employee assistance program
Continuing education benefits; paid to learn!
Referral Bonus Rewards!
E-tools to assist with meditation, better sleep, exercise, and focus
Virtual health care (telemedicine) offering quick access to quality care
Access to amazing mini-courses
Opportunities to give back to your community through VCA initiatives
Generous personal pet care discounts
And extra perks like shopping discounts and cool wellness apps!
Email: careers.canada@vca.com for further information or click Apply Now!
VCA Canada is committed to providing an inclusive and diverse workplace and is an equal-opportunity employer. If you require any assistance, please let us know.
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