Job Summary:

WHAT THIS ROLE WILL DOCash Handling; Opening Procedures and Closing ProceduresMaintain superior customer service both in person and over the phonesAnswer phone with prompt and courteous attitudeGuest RelationsWill Call/Sales/Coat Check WindowRunning Ticketmaster Program on Computer for SalesProcessing Opening and Closing PaperworkKnowledge of Talent and EntertainmentHave a positive attitudeWHAT THIS PERSON WILL BRINGRequired:Working Knowledge of Phone Handling, Cashiering, Customer ServiceEntry level knowledge of basic computer operation and Point of Sales systemsSkill in guest relations, phone etiquette, cash handling, filing, multi-task environment, attention to detailAbility to communicate, work well with others, work in a high-volume and sometimes stressful environmentHigh School DiplomaPreferred:Previous Ticketing experienceWorking knowledge of Windows based PC programsBilingual proficiency in English and Spanish is highly desirablePhysical Demands/Working Environment:Working environment is fast-pacedPosition requires repetitive use of arms for answering busy phones and typing