Job Description
Customer Center Governance:
Guide team to comply Conti procedure / legal requirement ( Open Book Policy)
Budget/FC: 1) Coordinating overall schedule/process to complete Budget/FC
2) Ensure the accuracy of Budget/FC
• Sales Price (LiFT/Claim), including CPC and aPRD and volume
• Review Material cost planning based on PCIS and MODIAS
3) Support Target setting and monitoring
P&L Focus:
1) Review all kind of report related with P&L analysis by major KPI (ie, Landing page, CUPA …
2) Support to define the improvement action plan, and closely monitoring
3) Risk/Opp identification, and accrue it if necessary
4) Identify, calculate and support the claim to customer
B/S Focus:
1) Accounts Receivable management
2) Customer Tooling reimbursement management
3) Monitoring Excess and Obsolescence
Project Controlling (Quote & Dev & Serial): 1) Steering and coaching project controller when they work for customer center projects
2) Reviewing PCIS/Change request/eCR to ensure the profitability (Quote & Dev 3) Review CUPA report and identify the gap with commitment, further push for improvement action (Serial) 4) Training project controller
5) Ad-hoc task (ie, business case study)
Required Knowledge & Knowledge Level
1/ MS Office - Excel, PowerPoint _ Advanced
2/ Business English_ Advanced
3/ Communication Skill_ Advanced
4/ Presentation Skill_ Advanced
5/ Intercultural Knowledge_ Basic
6/ Knowledge for Finance (B/S, C/F, P&L)_ Advanced
7/ Understanding Conti Organization & Communication Matrix_ Advanced
8/ Product Know-how_ Basic
9/ PLC ( Product Life Cycle) Procedure_ Advanced
10/ FIRE - Understanding structure and main contents_ Basic
11/ Understanding Legal issue_ Basic
12/ Understanding Continental Tools - PCIS, GPS, ePSR, CUPA _ Expert
13/ Continental Guideline - related to Finance & Controlling_ Advanced
14/ Budget & Forecast Process _ Advanced
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