Usher **Diamond Jo Casino** 1 Positions ID: 53172 Posted On 09/19/2024 **Job Overview** Job Description Responsible for assisting guests at entertainment events by collecting admission tickets/passes, distributing programs, assisting in finding seats, answering questions about the facility and its offerings. Job Functions + Provide general information about the property and the various venues. + Ensure that guests are properly seated and late seating policies are followed. + Assist with guest seating and ticketing situations. + Distribute event programs. + Assist with the enforcement of the camera/tape policy for each event. + Alert management of any guest’s special needs or emergency situations. Qualifications + Six (6) months of experience as an usher in a comparable venue preferred. + Must have excellent customer service and communication skills. + Must be able to stand and walk (including stairs) for extended periods of time. + Must be able to bend and lift up to 25 pounds. + Must be able to quickly read and interpret information printed on event tickets. + Must be able to assist guests in wheelchairs. + Must be alert at all times and be able to think and act quickly and appropriately in the event of an emergency. Primary Contact 11770 Cortney Kirk Human Resources Representative, Human Resources 563-690-4780 Phone Phone Phone 563-690-4872 Fax cortneykirk@boydgaming.com Email True False True **Job Details** Categories Location Dubuque, IA Job Type Employee Full/Part Part Time Benefits Retirement Plan Company ID 13 Job REQ # \# Positions 1 Start Date 20240919 End Date 20241130 Featured Job 0 TH Ad 0 TH Comments **Similar Jobs** Tractor Trailer Mechanic Foodliner, Inc. CNC Setup Dubuque Screw Products ADA Accommodation Coordinator Sedgwick Shipping Manager Dubuque Screw Products Industrial Maintenance Tech. Uelner Precision Tools & Dies Kitchen Operator - Nights Simmons Pet Food Custodian Grand River Center Account Executive / Account Manager - Group Benefi TRICOR, LLC Production Control Dubuque Screw Products Cook Grand River Center Floor Supervisor - Dyersville Theisen Home Farm Auto Dishwasher Grand River Center Check Out - Cashier PT Theisen Home Farm Auto Set Up Staff Grand River Center Receiver - PT Theisen Home Farm Auto Bartender Grand River Center Shipping Coordinator Dubuque Screw Products Check Out - Cashier FT Theisen Home Farm Auto Claims Assistant Sedgwick Server Grand River Center **Share this Job** Diamond Jo Casino **About the Company** Diamond Jo offers many perks for its team members, including a free meal during their shift, a holiday gift check and children's party, an annual picnic, discounted show tickets in the Mississippi Moon Bar and team member appreciation events throughout the year… just to name a few. Situated in the historic Port of Dubuque, Diamond Jo Casino is an entertainment destination not to be missed! We offer a high-energy casino with nearly 1,000 slots, 20 table games, more than 200 nights of live entertainment each year at the Mississippi Moon Bar, a state-of-the-art bowling center and five restaurants. Boyd Gaming is one of the leading companies in the gaming industry, but we've kept the culture and feel of a family-owned business, something that makes our Company a special place to work. Of course, few family-owned businesses can offer you the chance to work in an environment of exhilarating casino action, chart-topping entertainment, award-winning restaurants, beautiful environments, and plenty of recreational pursuits. At Boyd Gaming, our business is making sure our customers have fun. Further information about our company as well as our job openings can be found at: http://www.boydcareers.com/