**Description** SAIC is seeking a highly skilled and experienced User Experience (UX) Lead for our SCITES 2 Task Order. The UX Lead will be responsible for the overall user experience across the entirety of the SCITES 2 Task Order, focusing on defining and extracting operationally relevant, proactive insights from both technical and human-based sensors. The UX Lead will drive continuous awareness and understanding of the DAO SOUTHCOM user environment to ensure seamless and integrated digital experiences. A current Secret clearance is required for this position. **Responsibilities:** + **Overall UX Accountability:** Oversee and manage the user experience across the SCITES 2 Task Order. + **Insight Extraction:** Define and extract proactive, operationally relevant insights from both technical and human-based sensors. + **User Environment Awareness:** Drive continuous awareness and understanding of the DAO SOUTHCOM user environment. + **Digital Experience Integration:** Create seamless and integrated digital experiences that meet the needs and requests of users. + **Intuitive and Adaptive UX:** Provide an intuitive and adaptive user experience that enhances user satisfaction. + **Data-Driven Methodologies:** Employ data-driven methodologies to create a positive, customer-centric experience across the organization. + **Incident Management:** Oversee incident management processes to ensure quick resolution and minimal impact on users. + **Process Improvement:** Identify and implement process improvements to enhance user performance and experience. + **Proactive User Engagement:** Utilize data to proactively engage end users and address their needs and concerns. **Qualifications** + **Clearance:** Must possess a current Secret clearance. + **Experience:** Extensive experience in creating seamless and integrated digital experiences, providing intuitive and adaptive user experiences, and employing data-driven methodologies. + **Knowledge:** In-depth understanding of user experience principles and best practices. + **Skills:** o Strong analytical and problem-solving abilities. o Excellent written and verbal communication skills. o Proven ability to manage and execute complex UX projects. o Strong leadership and team management skills. o Proficiency in UX design tools and methodologies. + **Education:** Bachelor's degree in a related field (e.g., Cybersecurity, Information Technology, Systems Engineering). Advanced degree preferred. & 18+ years of experience. + **Preferred Qualifications:** o Experience with DAO SOUTHCOM or similar organizations. o Prior experience in incident management, process improvement, and user performance enhancement. o Certifications in relevant areas such as UX Design, Human-Centered Design, or similar fields. + **Working Conditions:** o Ability to work in a fast-paced and dynamic environment. o Occasional travel may be required to support mission objectives. SAIC accepts applications on an ongoing basis and there is no deadline. Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site. REQNUMBER: 2501768 SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability