As a Web Content Editor, you will report to the Web Content Lead, playing a key role in our digital presence. You’ll provide website content editing expertise to support the management and evolution of our European public-facing websites. Working closely with internal and external stakeholders, you will contribute to the planning, building, optimisation, and ongoing development of our websites to support our marketing, wider business, and user experience goals. About Vanguard Vanguard is an investment company unlike any other. It was founded by Jack Bogle in the US in 1975 on a simple but ground-breaking idea: that an investment company should handle its funds solely in the interests of its clients. Jack helped bring investing to the masses with the index fund. Index funds do not pick individual shares or bonds to beat the market. They supervise the performance of the entire market. Or as Jack put it, "Don't look for the needle in the haystack. Just buy the haystack!”. We have stood for low-cost, uncomplicated investing ever since. Over the last 45 years people have come round to our way of thinking and more than 30 million investors worldwide now trust us with their money. Core responsibilities + Responsible for maintaining the content displayed across our European B2B public facing websites, and prioritising competing requirements as appropriate. + Operate as the website subject matter expert, guiding and advising internal customer on digital best practices as appropriate. + Manage the build and implementation of web pages and landing pages, incorporating imagery, video, forms, and any other content requirements ensuring accuracy and optimal user experience is at the core. + Collaborate with the European channel marketing teams, UX, digital marketing team, production team and editorial team to ensure the effective delivery of the website elements of projects, campaigns and other marketing and business initiatives. + Work with external vendors to identify, remedy and optimise all website content for SEO. + Manage the testing of Adobe Analytics tags across our websites. + Ensure that quality assurance testing is undertaken against all new content, landing pages and websites and any identified quality assurance issues are resolved. + Identify and assess opportunities to enhance website user experience and associated journeys. + Ensure that all websites are built and maintained in line with brand guidelines. + Ability to manage multiple projects/BAU initiatives in a fast-paced, deadline-driven environment. + Undertake website competitor analysis to ensure that the Vanguard offering remains at the forefront. + Where appropriate, write up requirements to remedy bugs identified on the websites and work with the Product Owner to prioritise accordingly. + Identify opportunities to enhance website existing features or develop new ones and agree prioritisation with website Product Owner. + Access analytics tool to generate reports which help support a proposed enhancement or opportunity or as requested by channel marketing. + For large scale projects involving content management, participate in sprint ceremonies and contribute as required. + Manage and update content-related tags i.e. for article style content as well as conversion and lead scoring tags across all websites. + Create and manage content snippets to support personalisation and A/B testing initiatives across all websites. + Work closely with accessibility quality assurance (QA) specialist to remedy any content related issues + Uses tools to proactively identify opportunities to optimise or remedy search and accessibility-related issues i.e. broken links, missing alt tags + Stay up-to-date with the digital and technical trends impacting website design and build both within the asset management industry and beyond. Where appropriate, recommend opportunities to align with the identified opportunities and trends. Skills + Good knowledge of HTML and experience using popular enterprise level content management systems (preferably Adobe Experience Manager) + Good understanding of Search Engine Optimisation (SEO) + Strong communication and organisational skills + Strong sense of ownership + Relationship management + Attention to detail + Ability to multi-task and ability to meet demanding deadlines in a fast-paced environment + Ideally, familiarity with Agile project management + Experience using collaboration tools, preferably Jira and Confluence + Basic understanding of website accessibility + Experience using SEO and website QA tools, preferably BrightEdge and Siteimprove + Experience in the Financial services/asset management industry. + Strong understanding of the cultural, linguistic and regulatory implications of operating across markets. + Confident team player with a passion for all things digital. + Fluent in German, Italian or Spanish desired. Qualifications + Minimum two years related work experience. + Undergraduate degree or equivalent combination of training and experience in a creative or technical field. Inclusion Statement Vanguard’s continued dedication to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.” We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values. When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose. Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. How We Work Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.