Senior Manager, Business Strategy (Walmart+ Membership Engagement & Retention Strategy)
About Walmart+
Walmart+ is a membership program that brings together valuable in-store and digital benefits like no other retailer can. With benefits such as Free delivery from your store, Free shipping with no order minimum, Video streaming with Paramount+, and Member prices on fuel, Walmart+ helps our members save time & money.
About Walmart+ InHome
Walmart+ InHome delivers fresh groceries from your local Walmart directly into your kitchen or garage fridge. Walmart+ InHome is currently live in several markets and expanding nationally. This is a large & growing area for Walmart as it expands its role in helping make customers’ lives simpler and saving them time & money every day.
We are looking for a talented Senior Manager to lead initiatives that will define the Walmart+ and Walmart+ InHome growth strategy and drive future growth of the program. The ideal candidate is someone who can combine a member-first mindset with a bias for action to quickly drive results for our members and for the business. This individual must be a team player and must be able to collaborate with and influence partners across the organization.
What you’ll do…
Own and execute strategies across the Membership Engagement and Retention domain, specifically InHome plus-up membership and broader Walmart+ member segmentation strategiesFormulate hypotheses and frame deep-dives that bring forth insights and accelerate our strategic engagement and retention flywheelIdentify, define, scope, and prioritize strategic areas of research to inform businesses cases and decision makingCollaborate with business, marketing, product, operations, analytics, finance, etc. stakeholders to inform strategic approaches, tests design, roadmap, success metrics, and reportingDevelop deep understanding of customer cohorts, motivation, and member journey to deliver targeted strategiesYou’ll wow us if…
You are someone who takes end-to-end ownership to independently lead cross-functional partners through strategic high visibility projects and show a bias for action and resultsYou have deep expertise in working in a cross functional environment, often in complex organizational matricesYou display an ability to operate comfortably with ambiguity and can handle multiple complex initiatives simultaneouslyYou’ve shown an ability to build relationships and influence without authorityYou have excellent communication and interpersonal skills to collaborate and communicate at the level of detail depending on the audience, including an executive audienceYou are structured in your thought process and can break down large problems into smaller simpler problemsYou’re someone who can execute, with strong discipline and organization skills; someone who gets things doneYou have strong analytical skills to interpret insights coming from various initiatives and have a mindset for continuous learning and improvementYou’re stimulated by challenges and are ready to engage at Fortune 1 scaleExperience in:
Business strategy / Growth strategy / Operations/ ProductLoyalty / membership program development Collaboration with analytics, data science, product, technology partners, and financeDriving results in a matrixed organizationMBA preferredAt Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $108,000.00-$216,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include:
- Stock
Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Bachelor’s degree in Business, Statistics, Social Science, Communications, or related field and 4 years’ experience in retail merchandising, operations management, or related area OR 6 years’ experience in retail merchandising, operations management, or related area.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Leading cross-functional teams, Supervisory experiencePrimary Location...221 River St, Hoboken, NJ 07030, United States of America