Posting Details Posting Details

Requisition Number S2932 Position Number 999900 Position Classification Title University Program Specialist Functional Title University Program Specialist Position Type Staff University Information Located in North Carolina’s third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal — helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University’s 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B. Primary Purpose of the Organizational Unit The mission of the Office of Assessment, Accreditation, and Academic Program Planning is to support the University by leading activities related to University-wide accreditation and institutional effectiveness.

To accomplish its mission, OAA provides consultation, training, and administrative and technical support related to assessment, including General Education; internal and external academic program change procedures; SACSCOC compliance; and strategic planning activities for faculty and staff.

Position Summary The purpose of the University Specialist is to support the planning, execution, and closure of projects related to the SACSCOC Reaffirmation of Accreditation, departmental reviews, institutional effectiveness and assessment, and strategic planning. The position also provides back-up support for various OAAAPP activities. Minimum Qualifications

BACHELOR’S DEGREE AND ONE YEAR OF EXPERIENCE RELATED TO THE AREA OF ASSIGNMENT; OR EQUIVALENT COMBINATION OF TRAINING AND EXPERIENCE. ALL DEGREES MUST BE RECEIVED FROM APPROPRIATELY ACCREDITED INSTITUTIONS.

Additional Required Certifications, Licensures, and Certificates Preferred Qualifications Project Management Certification Alternate Option If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations. Special Instructions to Applicants Applicants are required to upload a list of at least three (3) professional references that includes: Name, Company Name, Type of reference (Professional, Supervisor, Colleague, Academic, or Personal). One (1) of those references will need to be a current or previous supervisor. Email Address Contact Phone Number Recruitment Range $51,285 - $61,000 Org #-Department Assess-Accred-Acad Prog Plan - 13301 Work Hours of Position 8 A.M - 5 P.M., M-F Number of Months per Year 12 Posting Requirements Job Family Administrative & Managerial Career Banded Title University Program Specialist Open Date 02/05/2025 Close Date 02/19/2025 FTE 1.000 FLSA Non-Exempt If other, please indicate If time-limited, please specify end date for appointment. Salary Grade Equivalency 67 Key Responsibilities ________________________________________________________________________________________________________________________

Key Responsibility Project Management Essential Tasks Knowledge of administrative policies of UNCG and reaffirmation policies and Principles of Accreditation of SACSCOC (Southern Association of Colleges and Schools Commission on Colleges) and other accrediting agencies. Knowledge of project management methods. Maintains familiarity and some depth of understanding of UNCG policies that relate to the University’s accreditation. Knowledge of requirements for reporting and documentation for SACSCOC as they relate to accreditation. Independently provide consultation and program/project administration in a program/project of moderate scope and complexity, with more flexible parameters. Plan, analyze, and organize daily activities, data management, consultation and/or counseling, marketing, and/or business administrative duties. Key Responsibility Project Administration Essential Tasks Develop and maintain project plans for significant projects or responsibilities for the Office of Assessment, Accreditation, and Academic Program Planning, working with the director to ensure timely completion of project deliverables. Apply project management approaches as appropriate to improve efficiency and effectiveness of OAAAPP responsibilities. Develop project plans for but not limited to SACSCOC reaffirmation, SACSCOC fifth year interim reports, academic program reviews, and the assessment reporting process. Monitor progress on projects and advise when projects are not meeting deadlines and what the consequences are. Develop migration plans when needed. Coordinate and administer program(s) project(s), activities and protocols. Manage resources and budget. Prepare and manage contracts and grants. Monitor activities and assess risk and quality control associated with the program. Manage recurring cyclical projects within the department. Key Responsibility Consultation Essential Tasks Works with constituents in the office, on campus, and at external organizations to gather information, seek appropriate advice, and convey knowledge that is within the purview of the Program Specialist. Understands policies and procedures so that issues can be identified, information sought, and advice defined for moving projects forward. Provide advice and counsel. Have knowledge of the client programs, organization, and culture. Acknowledge and consider client’s and organization’s range of internal and external priorities in terms of their mission and goals. Understand the relationships and interrelationships of all the issues across organizational boundaries. Share knowledge and critical thinking process to achieve mutually agreeable outcomes. Key Responsibility Leadership Essential Tasks Develops and implements strategies to move projects along. Uses Project Management skills to keep project team moving. Communicates information to constituents in a timely manner and at a level that is useful to them. Discerns what the team needs to know and provides to keep the project moving. Assists in determining when a process implemented in the offices needs to be managed as a project. Coordinate, facilitate, and participate in a collaborative approach to the completion of tasks or assignments. Key Responsibility Technical Essential Tasks Work with ITS to implement technical changes to office equipment, ordering new technology and maintaining computers to keep up with assessment processes. Competency ________________________________________________________________________________________________________________________

Competency Project Administration Competency Description Ability to administer and/or manage a program with established guidelines and standards in its entirety or to administer several components of a multi-faceted program.  Ability to ensure program/project accountability.  Ability to define scope, goals, tasks, deliverables, timelines, tools, and resources.  Ability to assess the needs of the work unit or project.  Ability to determine any gaps, and recommend changes in procedures, workflow and work assignments to improve efficiency and effectiveness in performance of individuals and the work unit as a whole.  Ability to develop and monitor program/project databases, schedules and reports.  Ability to ensure accuracy of data and compliance with program standards.  Ability to perform professional program administrative duties, including technical decisions.  Ability to collaborate in the development and completion of grants and contracts.  Ability to administer pre- and post-award agreements.  Ability to prepare related reports as required. Competency Level Journey Competency Consultation Competency Description Ability to advise and collaborate with clients, program participants, and others to resolve difficult issues in assigned program area(s).  Ability to identify trends.  Ability to recognize the impact of policies, procedures, and laws.  Ability to apply knowledge and understanding of program culture, issues, and work relationships to address situations.  Ability to share knowledge and critical thinking process.  Ability to promote the use of best practices to achieve mutually agreeable outcomes in the resolution of issues.  Ability to determine and document a course of action to address complex, ambiguous or unique operational and/or programmatic issues in assigned area(s). Competency Level Journey Competency Professional Knowledge Competency Description Knowledge of program policies, procedures, technology, best practices and their theoretical bases.  Ability to interpret and apply a variety of interrelated policies, procedures, and programs for clients and to address clients’ non-routine issues.  Knowledge of new theories, trends, laws or precedents demonstrated by recommending and implementing improvements or necessary changes to policies, procedures and/or program(s). Competency Level Journey Competency Leadership Competency Description Ability to develop and manage a program/project plan.  Ability to provide consultation on issues and requests from clients.  Ability to consult with higher-level professionals to discuss alternative solutions.  Ability to supervise staff.  Ability to develop and implement short-term strategies consistent with program goals. Competency Level Journey ADA Checklist ADA Checklist

"R" for Rare (0-30%), "O" for Occasional (30-60%), "F" for Frequent (60-90%), "C" for Constant (90-100%)

Physical Effort Hand Movement-Repetitive Motions - F, Hand Movement-Grasping - F, Holding - F, Finger Dexterity - O, Vision-Skilled Trades - R, Reading - F, Writing - F, Eye-hand coordination - R, Vision-Color Distinction - O, Vision-Preparing/Analyzing figures - F, Vision-Visual inspection - O, Hearing - F, Talking - F, Standing - O, Sitting - F, Walking - O Work Environment Driving - Car/Truck - O, Inside - C Applicant Documents Required Documents Resume/CV Cover Letter List of References Optional Documents Reference Letter 1 Reference Letter 2 Reference Letter 3 Link to Professional Portfolio Unofficial Transcript(s) Posting Specific Questions

Required fields are indicated with an asterisk (*).

* Are you eligible to work in the United States without sponsorship? Yes No * Please indicate how you learned of the vacant position for which you are applying? UNCGjobsearch Website Greensboro News and Record Other newspaper The Chronicle of Higher Education Inside Higher Ed Other Professional Journal/Website CUPA-HR UNC System Job Board Other Job Board Personal Networking Social Media NCWorks.gov * Other: Please list

(Open Ended Question)