Are you passionate about finding solutions for customers?

  

We Offer:

Paid time off starting at 15 days/year with the option to buy more and 12 paid federal holidaysMedical, dental, and vision benefits401k match up to 5%Competitive pay with opportunities to advance your careerVarious options for tuition assistance, paid parental and adoption leave, stock purchase, wellness, and employee discountsReceive 40 annual hours to volunteer at organizations you chooseMuch more

Who We Need:

Universal Bankers are the adaptable problem solvers of M&T. You will be an important member of our team as we build relationships with customers, process their transactions, and help them understand products and services available to them. We will provide you with all the training skills needed to be successful.

Your Typical Day:

Welcome all bank visitors with a warm and friendly smileListen to customers and understand their needsEducate customers so they understand the products and services available to them, making recommendations when appropriate. Accurately and efficiently process customer transactionsWork closely with M&T Business partners, when necessary, to ensure all needs are met.Call existing customers to retain and expand relationships Support a diverse environment that supports the M&T Bank brandComplete required training under the Federal SAFE Act

Education and Experience Required:

High school diploma or equivalent (GED)Minimum 1 year experience in any of the following: retail, customer service, tele-sales, or call center

 

Education and Experience Preferred:

Professional communication skills and interpersonal skillsRetail customer services skillsStrong organizational and time management skillsTechnology savvyDemonstrated success with cross-selling and referring products and servicesBilingual ability is not required but is a strong plus depending on location

Physical Requirements

Lifting objects up to 30lbs

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.00 - $28.11 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

LocationNewfane, Vermont, United States of America