ESFM Position Title: [[Unit Director III]] Reports To: Salary: [[$90,00 - $100,000]] Pay Grade: [[14]] Other Forms of Compensation: ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI). Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM solutions that ensure a safe, healthy, and sustainable environment. ESFM’s clients include many household names from Life Science, Technology, Oil & Gas and Manufacturing markets. ESFM self-performs 80% of all IFM solutions provided to clients. Their portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support and Workplace solutions. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. In 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA). This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in MyOpportunity to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email then you can check the status under Careers in MyOpportunity by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com. Click here (http://www.altogethergreat.com/wp-content/uploads/Professional-Management-QSG.pdf) to view the step-by-step instructions to refer a friend to this position. Short Description In the Unit Director role you would be responsible for assigning duties, inspecting work, and investigating complaints regarding janitorial services and take immediate corrective action. You would secure and assure that all equipment is maintained and in working order. You would also make sure buildings have sufficient janitorial supplies and take periodic inventories of supplies and materials. You would train, discipline, and recommend dismissals of employees. Unit Directors act as liaison between building occupants or administrators and supervisors, so it is imperative that you are able to effectively communicate all directives from managers, building occupants and administrators to janitorial staff. Job Summary As Unit Director you are be responsible for the overall cleanliness, sanitation, and security of the assigned buildings. You are responsible for successfully coordinating all work activities of janitorial personnel. You must also have the ability to supervise, direct, and develop supervisors and hourly employees in accordance with company guidelines, and to ensure customer satisfaction through high quality standards, while maintaining an environment that is safe and equitable. The Unit Director role you would be responsible for assigning duties, inspecting work, and investigating complaints regarding janitorial services and take immediate corrective action. You would secure and assure that all equipment is maintained and in working order. You would also make sure buildings have sufficient janitorial supplies and take periodic inventories of supplies and materials. You would train, discipline, and recommend dismissals of employees. Unit Directors act as liaison between building occupants or administrators and supervisors, so it is imperative that you are able to effectively communicate all directives from managers, building occupants and administrators to janitorial staff. Primary Responsibilities: + Communicate between various shifts to ensure applicable completion of tasks. + Train workers in janitorial methods and procedures and proper operation of equipment. + Issues janitorial supplies and equipment to workers to ensure quality and timely delivery of services. + Daily inspection and follow through on all assignments, directives and projects to ensure task completion. + Cross train and develop personnel for multiple positions/duties. + Weekly staff reports and inspections to General Manager - this includes reporting of all issues, recommendations and task documents. + Meet with Directors weekly to review task completion and future projects. + Secure building after completion of work. + Be able to create and foster a working environment, where safety is first, always. + Guide completion on projects to make sure they are completed timely and within budget. + Report budgetary issues back to the General Manager. QUALIFICATIONS: + To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Candidates for the Unit Director should meet the following criteria: + College degree preferred. + One to two years as supervisor in housekeeping or service-related field with high customer/client contact required. + Strong work ethic, intense drive, and initiative for quality and customer service. + Excellent written and oral communication skills. + Excellent listening and empathy skills. + Excellent problem-solving skills both one-on-one and in group situations. + Ability to engage and motivate staff. + Understanding of budgeting processes and awareness of profit and loss concepts. + Excellent administrative and organizational skills and an ability to prioritize. + Ability to function appropriate under demanding conditions. + Excellent customer services skills is a must. + Excellent time management skills required. + Ability to work with heavy cleaning equipment. Apply to ESFM Services today! ESFM is a member of Compass Group USA Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/) Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Eurest services maintains a drug-free workplace.