Castleview Hospital – Unit Clerk/Greeter

Who We Are:

People are our passion and purpose:

Come work where you are appreciated for who you are not just what you can do. Castleview Hospital serves its community with inpatient and outpatient services at its 39-bed facility. We also provide other outside services and clinics:

Physician Services Price, Utah Emery Medical Center Castle Dale, UtahUrgent Care, Price Utah

Castleview Hospital maintains a Gold Seal of Approval® from The Joint Commission, is an Accredited Chest Pain Center, a Stroke designated facility, and has been named a Top 100 and Top 20 rural and community hospital several times.

Where We Are:

Located in the high desert of Eastern Utah, the city of Price combines diverse cultural possibilities with beautiful scenery, an enviable climate and plenty of opportunities to enjoy the great outdoors. We are a center education, art, festivals, and history and offer something for everyone to enjoy.

Why Choose Us:

Health (Medical, Dental, Vision) and 401K Benefits for full-time employeesCompetitive Paid Time Off / Extended Illness Bank package for full-time employeesEmployee Assistance Program – mental, physical, and financial wellness assistanceTuition Reimbursement/Assistance for qualified applicantsAnd much more…

Position Summary:

The front desk clerk is responsible for greeting patients and directing them to the waiting room for Cardiopulmonary, Radiology and Laboratory. They also schedule and coordinate patient procedures with the Imaging Department, check procedure diagnosis to meet medical necessity, answer phones and other general customer service responsibilities. Specific tasks include:

Answers phones for polite and professional manner and places on hold unless he/she can help in a timely manner. Can differentiate, explain, and understand the difference between radiology/laboratory/and cardiology orders Checks and maintains patient food and fridgeStocks linen carts and blanketsMaintains general cleanliness and safe work environment throughout the department and waiting roomPerforms office/clerical functions of the department. Knowledge of computer system including burning CD's, fax machines, power share, etc.Actively participates in achieving department satisfaction scores to exceed national normsUnderstands the Release of Information Ability to look up resultsTracks patient wait time and alerts department if wait time is more than 10-15 minutes. Explains the reason for wait times to patients.Makes discharge and consent packetsprovides instructions to patient for Mylicon prepsWill alert Cardiopulmonary when patients arrive for their appointments

Minimum Qualifications:

Education: High school diploma or equivalent requiredSkills: Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Requires strong computer and internet research skills. Also calls for flexibility, excellent interpersonal skills, project coordination experience, and the ability to work well with all levels of internal management and staff, as well as outside clients and vendors.Certifications: Basic Life Support (BLS) within 60 days or hire upon expiration of BLS there will be a 60-day window to renew.
Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran