WHAT WILL YOU DO

This career opportunity is available at Santam Specialist Business, Marine, for an Underwriting Clerk who will be based in Sandton. 

DUTIES Dealing with issuance of new policies/ policy maintenance/ renewal / any other policy related concerns. Assisting to resolve all administration queries within required timeframe and compliance requirements. Undertaking client follow-ups with unpaid premiums. Managing client expectation on expected turnaround times for submitted requests. Adhering to underwriting criteria and Business unit requirements. Assisting in implementing solutions for improvement. Standing in for team members should they be absent or on leave during busy periods or absence of key resources, assisting where required. Achieve monthly key performance metrics and adherence to work force management. Any additional duties as assigned from Management. QUALIFICATION AND EXPERIENCE Matric/ Grade 12 60 commercial lines FAIS credits A relevant insurance related qualification (e.g. NQF lev 4) would be advantageous  Proven work experience in Marine (advantageous) policy administration and underwriting within the short-term insurance industry Minimum of 1 years’ experience in Marine short-term insurance. Knowledge of Reinsurance 
  KNOWLEDGE AND SKILLS Strong verbal and written communication skills Excellent interpersonal, communication and networking skills Strong client service orientation Ability to work under pressure Good judgement Attention to detail Self-motivated and comfortable in taking initiative Ability to work independently
  PERSONAL ATTRIBUTES Information seeking  Analytical thinking Drive for results Initiative Emotional self-control Customer service orientation