Assist the underwriting teams in performing daily pre-bind and post-bind underwriting tasks in accordance with regulatory requirements Communicate with onshore and offshore policy administration staff for processing new business, renewal and endorsements, and provide guidance on any complex process handling to achieve service standards Handle clients’ requests and inquiries on insurance related matters Liaise with brokers and internal departments for credit control, claims and risk information Identify process improvement plan, provide comments and feedback to any blockages Regular update on SOP / user manual for policy administration process in comply with legal and compliance requirements Take part in user acceptance test of the business and operation initiatives as assigned Bachelor Degree in Insurance, Business, or related discipline With work experience in general insurance is an advantage, fresh graduates are also welcome Conscientious, with strong attention to detail and sense of accuracy Excellent command in both spoken and written English and Cantonese are highly preferred Proactive, independent, self-motivated with strong interpersonal skills PC literate in MS Word, Excel and Access