At DUAL North America, our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world.

The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key.

DUAL North America, Inc. is seeking a

About the role:
DUAL North America, Inc. is seeking an Underwriter, Workers Compensation to join its subsidiary EIURS. The Underwriter will work on renewal policies and new business submissions for Workers Compensation for retail agents and wholesale brokers.

Underwriter will be a part of EIURS WC team and report to the AVP of EIURS Workers Compensation, and ultimately the President of EIURS. For certain underwriting matters and program strategy the Underwriter will also have an indirect reporting relationship with Senior Vice President of Workers Compensation. Underwriter will work alongside other Underwriters on the team to learn the business.

Duties include reviewing submissions, rating, quoting, binding new and renewal business, servicing existing business. A more detailed explanation of job duties is below. More responsibilities and duties may arise as presented on the job and as outlined below. This role is going to have some dynamic elements that will change as the underwriter gains experience.

Our program operates under an underwriting authority agreement with our carrier partners and the underwriter will be familiar with that document and work within the confines of the agreement. The underwriter will work closely with referral underwriters to make submissions on business that falls outside of the authority agreement.

The underwriter is expected to learn Workers Compensation rules and regulations as necessary to this position. Access to rating manuals will be provided. Training to take place on the job via hands on learning and possibly supplemented with some certifications/educational resources.

The underwriter is expected to work independently and autonomously on most tasks once it is determined by their manager that they are ready. Once training is completed, and expected knowledge and comfort level is achieved, underwriting authority may been granted. To start, underwriter will not have authority.

Location: Philadelphia, PA, Hybrid

Essential Functions:

New Business

Analyze new submission submissions for acceptability. Review applications, loss runs, websites, emods, safety plans, etc.

Communicate declination or need for additional information to broker/agent.

Determine if accounts are a fit for our in-house authority or if referral is required.

Complete thorough, accurate, detailed underwriting notes to document the uw’s though process

Submit clear, detailed referrals to Nationwide (when required).

Generate quote documents and send to broker/agent

Generate binder/invoice and sent to broker/agent

Handle post-bind concerns and ongoing account questions and routine service

Create complete files

Renewal business

Review renewal accounts 90 days from effective to determine eligibility for renewal

Solicit renewal information from agent/broker

Determine if accounts are a fit for our in-house authority or if referral is required.

Complete thorough, accurate, detailed underwriting notes to document the uw’s though process

Quote renewal using in-house authority or refer if necessary

Bind/invoice renewal

Handle post-bind concerns and ongoing account questions and routine service

Audits

Assist auditors with contact information for agent/broker and insured

Provide auditor information to the agent/broker

Handle audit disputes and facilitate communication between the insured and Nationwide

Cross Sell

Work with other business units (Contractors, Environmental, NBIS) to solicit Workers Compensation business

Marketing

2-3 trips per year to see new and existing agents/brokers

Find and solicit new potential agents

Respond to appetite questions from potential agent/brokers

Job Requirements (education, experience, skills):

Bachelor’s degree in Risk Management, Business or a similar major is required.

5+ years’ experience in workers compensation underwriting highly preferred.

Strong negotiation and presentation skills

Self-motivated individual

Outstanding marketing skills

Exceptional organizational and time management skills.

Strong collaborative skills in a fast-paced team-centric environment.

Business development skills evidencing a successful track record driving profitable growth.

Strong interpersonal, presentation, written and verbal communication skills.

The ability to demonstrate critical thinking, decision making, and problem-solving skills.

The ability to travel a minimum of 25% of the time is anticipated.

If you do not meet all the qualifications for this role, we still encourage you to apply, as we are always looking for diverse talent to join our growing team.

What we offer:
A career that you define. Yes, we offer all the usual rewards and benefits - including medical, dental, vision, a wide variety of wellbeing offers, competitive salary, unlimited PTO, 401k with company match, paid volunteer days and more.

We provide an environment where new ideas are encouraged and celebrated, where people who want to have a real hand in our success thrive. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community.

EEO Statement:
We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect. DUAL North America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. DUAL will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.