Property Management team pro-actively manage the delivery of a best in class property and workplace operations, enhancement of staff workplace satisfaction. We hold responsibility and accountability for all property management related soft service delivery, issue resolution, etc in the sub-region

As an UK Property Management head – Global Real Estate – Vice President in Global Real Estate department you will be responsible for the property management vendor partners within SLAs and KPIs, and overall program objectives within the UK sub-region

Job responsibilities

Manage property management vendor partners within agreed objectives, service level agreements (SLAs), and key performance indicators (KPIs), ensuring vendor performance aligns with expectations. Oversee day-to-day programs to support the sustainability agenda, including waste recycling and utility consumption monitoring and control. Coordinate with the engineering team to ensure an effective hand-over process of new facilities from Design & Construction (D&C) to the property management and engineering team. Develop and maintain strong internal client relationships with key stakeholders, including Technology, Security, Resiliency, Risk and Compliance, and various lines of business. Support the Fire Life Safety (FLS) and Environmental Health and Safety (EHS) agenda within the sub-region by working closely with program leads. Structure and leverage the property management platform to execute Moves, Adds, and Changes (MAC) and churn jobs in the sub-region in a cost-effective and timely manner. Champion and manage the repairs and maintenance of facilities in partnership with engineering partners. Support the development of the property and workplace experience management budget and manage expenses within budget. Manage the oversight of processes and procedures to ensure alignment and compliance with JPMC and appropriate regulatory policies. Coordinate closely with D&C PMO to deliver timely and cost-effective services to clients. Collaborate with the Sourcing team to maintain strategic vendor partnerships, ensuring alignment with objectives, SLAs, and KPIs

Required qualifications, skills and capabilities

Extensive management and leadership role in corporate real estate, property management service industry, and flex office market High performing communications, collaboration and management skills/managing teams Passion towards delivering workplace experience  Flexibility and commitment towards off-hours issue resolutions  Capable planning and programming skills