UK Client Service Delivery Administrator
Stroz Friedberg
Krakow Broking Team collaborates closely with UK Teams consisting of brokers and consultants. We provide complex support in choosing the best healthcare insurance as well as risk management products, in accordance with our clients’ needs and objectives. The main activities include reviewing the market, making insurers’ offer analyses, drafting reports and performing calculations. As an Administrator of our team, you’d be responsible for providing administrative and analytical support for the UK brokers’ team in terms of available insurance policies, but also for implementing new solutions to facilitate our process. If you are keen on problem solving and finding room for improvement – this role may be just for you! Our office is located in Krakow, and we offer hybrid work setting (50/50). Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like Analysing and verifying insurance documentation and client data in line with our procedures – we work on big datasets concerning our products, and we analyse them using mostly MS Excel. Cooperating with insurers and brokers in order to process market review information. Preparing market review reports summarizing insurers’ terms and processing documentation related to the chosen policies. Providing system updates based on market review documentation. Suggesting changes to tools and documentation to support effective service delivery, streamline the process, and bring value and innovation to clients. Actively attending meetings with the team, internal clients, and partners. How this opportunity is different Administrator role in our UK team is a perfect one if you’re looking for an opportunity to take your first steps in a multinational corporate environment. You’ll work with experienced professionals from the area of insurance and cooperate within the team which values inclusiveness, integrity and dedication. If you feel that this position is for you but don’t have experience in insurance market, do not worry – we’ll provide you with the knowledge and skills necessary to feel effective, and comfortable in the position. Skills and experience that will lead to success Up to 6 months of experience in a similar role is useful, but we're much more interested in how quickly you can learn new skills. Good English – B2+ (on the CEFR scale) because you'll be using English every day when contacting others. Good Excel skills – at least at an intermediate level because it's a key working tool for processing insurance data. Attention to details & analytical skills - you need to be able to keep track of lots of data and enjoy working at a fast pace. A bachelor's or master's degree in Economic, Finance or Math would be useful, but is not crucial. How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on ReasonableAdjustments@Aon.com Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. #LI-AS1 #LI-HYBRID #healthandbenefitssolutions 2556020
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