Established in 1986, Sutherland is a global provider of business process and technology management services offering an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer lifecycle.
As a process transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics. We have been helping customers across industries from financial services to healthcare, achieve greater agility through transformed and automated customer experiences for over 30+ years.
Headquartered in Rochester, N.Y., Sutherland employs thousands of professionals spanning 19 countries around the world. To learn more, please visit us at www.sutherlandglobal.com
Job DescriptionRobotic process automation (RPA) is the application of technology allowing employees in a company to configure computer software or a robot to capture and interpret existing applications for processing a transaction, manipulating data, triggering responses and communicating with other digital systems. In other words, it involves automating certain tasks or processes that manipulate data. It is a form of automation where intelligent software processes take over certain tasks that have typically been performed by human beings. Sutherland is seeking an attentive and analytical person to join us as Prof-Platform Solution to be responsible for creating and implement RPA projects. We are a group of dynamic and driven individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
Responsibilities:
Expert in Robotics Process Automation and design technique as well as experience working across large environments with multiple operating systems/infrastructures for large-scale programs.Experience with UiPath Orchestrator and RPA design patterns.Design, develop, and test automation workflows using UiPath (versions 2020.10, 2021.4, and 2022.10).In-depth understanding of RPA concepts and best practicesDeploy RPA bots and manage their operational stability.Maintain and troubleshoot existing RPA solutions.Strong understanding of techniques such as Continuous Integration, Continuous Delivery, Test Driven Development, Cloud Development, resiliency, security.Familiarity with XML, JSON, and databases and understanding of .NET framework and programming basics.Document the design, development, and deployment processes.Provide ongoing support and optimization for deployed bots.Ensure compliance with best practices and industry standardsStays abreast of cutting-edge technologies/trends and uses experience to influence application of those technologies/trends to support the businessInteracts with client to gather the relevant information required for conceptualizing the automation solutionsInnovative and Out-of-box thinking for new solution development to automate the business processAbility to research for technical solutions and guide the Jr. developers during the project implementationAnalyze business processes, identify automation opportunities, and assess automation feasibilityAnalyzes complex, multi-disciplinary business problems in a large business/IT transformation projectExtensive Experience of both front office and back-office automation using RPA tools and third-party automation solutions.Extensive experience of full SDLC development in development and Application Maintenance & SupportExtensive experience in client facing roles, gathering requirements, and designing solutionsQualificationsHands on experience in Robotic automation using the RPA software like UiPath, Automation Anywhere.Minimum of 4 to 6 years of RPA Developer experience. At least 8-12 RPA projects (end to end implementation, not just PoC) should be executed in UiPath.Proven experience as an RPA Developer, specifically with UiPath (versions 2023.10.4).Bachelor’s degree in Computer Science, Information Technology, or a related field.Strong programming skills in languages such as .NET, C#, Python, or VBScriptShould be worked as Solution Architect and Subject Matter expertise for projects.Familiarity with Agile development practicesPeople management experience (SMEs)UiPath Advanced Developer Certification (UiARD) is a plus.To succeed in this position, you must:
Be attentive to detailsBe able to work in a fast-paced environmentBe able to adjust quickly and smoothly to changing priorities and conditionsHave ability to interpret data, identify trends, and make suggestions for improvementsHave strong analytical skills; be able to interpret data, identify trends, and make suggestions for improvementsBe pro-active in developing trust and professional rapport with employees and team members; work as a team-playerHave strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner.Knowledge of process analysis and improvement methodologies.Ability to work independently and manage multiple tasksAdditional InformationAll your information will be kept confidential according to EEO guidelines.