Gauteng
UC Field Service Technician & Programmer
20000
Our client in the Telecoms Industry is looking to hire a UC Field Service Technician & Programmer.
Duties and Responsibilities
· Responding to calls logged by clients
· Providing remote/telephonic support
· Scheduling site visits within a client’s Service Level Agreement Mean-Time-To-Respond time
· Resolving an issue within a client’s Service Level Agreement Mean-Time-To-Repair time
· Understanding each client’s Service Level Agreement contract and adhering to the required
· service
· Scheduling and completing preventative maintenance. This includes compiling full maintenance reports after work is completed
· Advanced fault-finding
· Comprehensive knowledge of wiring, cable termination and best practice standards
· Video Conferencing and Audio-Visual Equipment Configuration
· Preparing properly before attending to a site
· Liaising with suppliers and senior staff to resolve issues
· Doing installations when no Field Service work is required
· Being available to work overtime when required
· Being available to travel for work when required
· Being on stand-by when required
· Completing training when not attending to a client
· Must be able to work and report without direct supervision
Requirements
· Matric Essential
· A minimum of 2-4 years audio visual experience
· Strong knowledge of Audio-Visual systems
· Crestron and Extron programming non-negotiable
· Basic Room control experience.
· Audio experience including basic DSP programming
· Video Routing and switching experience
· Video Conferencing endpoint experience – Polycom, Avaya
· Good communication skills
· Proof of technical skills
· Good time management essential
· Good planning skills
· Strong attention to detail is essential
· Must have valid Driver’s license & own vehicle
To apply, use the link: http://aaaa.co.za/submit-your-cv/
ATripleA Recruitment and Temps
www.aaaa.co.za
#atriplea #recruitment #vacancy # UC# Field# Service# Technician# &# Programmer
Posted 2023-11-05
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